Christopher Gleaves
Detroit,MI
Summary
Dynamic Administrative Assistant with proven expertise at Clean Earth Environmental Contracting, excelling in customer service and data management. Recognized for enhancing client relations and maintaining confidentiality while ensuring meticulous record-keeping. A dedicated team player with strong problem-solving skills, adept at optimizing office workflows and supporting administrative functions effectively.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Clean Earth Environmental Contracting
03.2022 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Grounds Keeper
Princeton Management Co
10.2019 - 02.2025
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Grader
Mastronardi Produce
02.2023 - 02.2024
- Graded raw materials based on checklist of quality standards.
- Improved student performance by providing constructive feedback on assignments and tests.
- Removed items of inferior grades from production lines and collected for alternate use or disposal.
- Managed deadlines effectively, ensuring timely completion of all required tasks while maintaining high-quality standards throughout the evaluation process.
Front Office Assistant
Jefferson
01.2018 - 05.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Education
High School Diploma -
Madison Prep
Madison Heights05-2017
Associate of Science - Phycology
University of Michigan
Ann Arbor, MI05-2017
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Database entry
- Scheduling and calendar management
- Dedicated team player
- Excel spreadsheets
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Data organization
- Deadline oriented
- Records management
- Professional and mature
- Calendar management
- Invoice processing
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Mail handling
- Meticulous attention to detail
- Microsoft PowerPoint
- Document management
- Data management
- Spreadsheets
- Data collection
- Prioritization
- Document control
- Records administration
- Resourceful
- Multi-line phone proficiency
- Client relations
- Spreadsheet management
- Multi-line phone systems
- Tech-Savvy
- Event coordination
- Confidential document control
- Meeting planning
- Strategic planning
- Research
- Team bonding
- Reception oversight
- Correspondence writing
- Office equipment maintenance
- Inventory systems
- Staff management
- Expense reporting
- Mail distribution
- Workflow planning
- Record preparation
- Payroll and budgeting
- Account reconciliation
- Accounting support
- Program files maintenance
- Letter preparation
- Supervising staff
- Project management
- Quality assurance
- Training and coaching
- Database administration
- Database management
- Employee timesheet processing
- Account management
- Writing reports
- Coordination
- Purchase orders organization
- Attendance record management
- Business administration
- Multi-line telephone systems
- Records management systems
- Meeting arrangements
- Mail management
- Workflow optimization
- Internet research
- Internal communications
- Schedule management
- Documentation and control
- Spreadsheet development
- Complex Problem-solving
Accomplishments
- Recognized by customers and [Job Title] for expedient and effective service.
- Positioned as key team member to transfer [Number] [Data type] from hard copy into new digital database.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
Timeline
Grader
Mastronardi Produce
02.2023 - 02.2024
Administrative Assistant
Clean Earth Environmental Contracting
03.2022 - 02.2025
Grounds Keeper
Princeton Management Co
10.2019 - 02.2025
Front Office Assistant
Jefferson
01.2018 - 05.2023
High School Diploma -
Madison Prep
Associate of Science - Phycology
University of Michigan
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