Carmela Lemmo
Tobyhanna,PA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Routing Dispatcher
First Student
11.2022 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
Combat Engineer
United States Army
09.2015 - 07.2018
- Trained in use of tear gas, passive ordnance, and explosives.
- Placed explosives and performed mine-sweeping activities on land.
- Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.
- Trained in small arms, anti-armor and indirect fire weapons.
- Upheld AR670-1 dress and appearance regulations for professional appearance.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Maintained required level of proficiency in use of firearms.
Education
Associate of Applied Science - Criminal Justice
Northampton Community College
Bethlehem, PA08.2021
Skills
- Judgment and Decision-Making
- Microsoft Word
- Paperwork Submission
- Handle Communications
- Verifying Coverage
- Improving Operations
- Time Management
- Social Perceptiveness
- Email Software
- Microsoft Windows
- Critical Thinking
- Prioritizing Calls
Timeline
Routing Dispatcher
First Student
11.2022 - Current
Combat Engineer
United States Army
09.2015 - 07.2018
Associate of Applied Science - Criminal Justice
Northampton Community College
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