Carmela D. Burns
Chicago,Illinois
Summary
Seeking an Administrative position to utilize my experience, educational background and exceptional people skills. Bringing an organized approach, positive attitude, time management skills and a desire to succeed in a fast-paced environment to make a difference in office.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Office Administrator
WPD Management
05.2021 - Current
- Handle and coordinate active calendar
- Schedule and confirm meetings
- Assist in the preparation of monthly reporting under the direction of an executive team member
- Ensure file organization based on office protocol
- Handle faxes, emails, mail and voice messages
- Handle supplies for office and residents appliances
- Coordinate occasional catered meals, organize office social events and generally ensure office runs smoothly
- Provide coverage for other administrative assistants out of the office
Customer Service Representative/Certified Nursing Assistant
Symphony of South Shore
07.2019 - 05.2021
- Handle concerns and complaints of residents
- Handle calls for residents (Zoom, FaceTime or duo)
- Turning or repositioning bedridden patients
- Feeding patients, measuring and recording food and liquid intake
- Documenting patient’s health issues and report to nurse
- Care for patients with Dementia, Cancer, and Hospice Care
- Bathing, dressing and basic activities
Certified Nursing Assistant
BRIA Nursing Home
05.2016 - 03.2019
- Taking patients temperature, blood pressure and other vital signs
- Turning or repositioning bedridden patients
- Cleaning rooms and bed linens
- Feeding patients, measuring and recording food and liquid intake
- Documenting patient’s health issues and report to nurse
- Answering patients calls
- Care for patients with Dementia, Cancer, and Hospice Care
- Bathing, dressing and basic activities
Office Assistant
Community Christian Alternative Academy
11.2015 - 05.2016
- Greet visitors
- Answer telephone
- Light typing
- Filing
- Prepare documents
- Comprehensive Quality Care
Certified Nursing Assistant
08.2015 - 03.2016
- Personal care of elder individual
- Housekeeping
- Errands and assist to doctor's appointments
- Meal Preparation
- Companionship
Personal Assistant
Department of
07.2014 - 03.2015
Health Aide
Catholic Charities
05.2008 - 07.2010
Education
Bachelor of Applied Health & Science - Applied Health
Roosevelt University
09.2018 - 05.2021
Nursing Home Administrator Certification - undefined
Wilbur Wright College
01.2017 - 05.2017
Associate Degree - undefined
Kennedy King College
Certified Nursing Assistant – - undefined
Skills
Microsoft Word 2013, Microsoft Excel 2013 and Microsoft Access 2013
Office administration
Office administration
Timeline
Office Administrator
WPD Management
05.2021 - Current
Customer Service Representative/Certified Nursing Assistant
Symphony of South Shore
07.2019 - 05.2021
Bachelor of Applied Health & Science - Applied Health
Roosevelt University
09.2018 - 05.2021
Nursing Home Administrator Certification - undefined
Wilbur Wright College
01.2017 - 05.2017
Certified Nursing Assistant
BRIA Nursing Home
05.2016 - 03.2019
Office Assistant
Community Christian Alternative Academy
11.2015 - 05.2016
Certified Nursing Assistant
08.2015 - 03.2016
Personal Assistant
Department of
07.2014 - 03.2015
Health Aide
Catholic Charities
05.2008 - 07.2010
Associate Degree - undefined
Kennedy King College