CarmelaRose Lopez
Rancho Cucamonga,USA
Summary
Dedicated hospitality professional known for effective collaboration and timely service. Strong attention to detail enhances customer satisfaction, while training new team members showcases leadership potential.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Ontario, California
08.2023 - 03.2025
- Trained new baristas on beverage preparation techniques and effective customer service.
- Prepared and served various coffee beverages at busy café.
- Collaborated with team members to streamline order fulfillment and enhance service speed.
- Resolved customer inquiries and issues to boost satisfaction and foster loyalty.
- Managed cash register transactions accurately and efficiently during peak hours.
- Operated coffee brewing equipment and maintained cleanliness of workstations.
Floral Assistant
Albertson’s
Rancho Cucamonga, California
08.2022 - 07.2023
- Tend to the daily needs of the plants(changing water, pruning, providing nutrients, providing proper environment)
- Processed online orders by verifying details and ensuring timely fulfillment.
- Created and printed signs to display product prices and information for customers.
- Organized and stored floral orders in designated areas to maintain inventory order.
- Making floral arrangements for display case
Fast Food Worker
Wendy’s
Rancho cucamonga, CA
12.2021 - 03.2022
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintained cleanliness and organization of dining and kitchen areas.
- Managed inventory levels and restocked supplies as needed.
- Operated cash register and handled customers.
Retail Worker
Marshall’s
Fontana, California
11.2019 - 12.2020
- Hung up clothes
- Replenished sales floor merchandise
- Organized shelves, racks and bins for optimal appearance
- Actively engaged customers to provide general assistance and information on store merchandise
Volunteer worker
Paul A. Biane library
06.2017 - 09.2018
- Greeted visitors, answered questions and made book recommendations
- Shelved books by chronological order
- Performed basic book reshelving and obtained items from book drop
Education
High School Diploma - core classes, drama, choire, spanish
Etiwanda High School
Etiwanda, Ca05-2021
Associate of Arts -
Chaffey College
Rancho Cucamonga, CA05-2026
Skills
- Self-starter
- Problem-solving
- Multitasking and organization
- Attention to detail
- Conflict mediation
- Hospitality service expertise
- Coffee expertise
- Safe food handling practices
- Time management
- Artistic
- Open minded
- Friendly and outgoing
- Verbal and written communication
Timeline
Barista
Starbucks
08.2023 - 03.2025
Floral Assistant
Albertson’s
08.2022 - 07.2023
Fast Food Worker
Wendy’s
12.2021 - 03.2022
Retail Worker
Marshall’s
11.2019 - 12.2020
Volunteer worker
Paul A. Biane library
06.2017 - 09.2018
High School Diploma - core classes, drama, choire, spanish
Etiwanda High School
Associate of Arts -
Chaffey College