Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmelita Coleman

North Las Vegas,NV

Summary

Experienced in juvenile probation and child support with the ability to handle sensitive situations with professionalism. Possess strong skills in customer services, case management, risk assessment, and conflict resolution. Strong in building trusting relationships and coordinating across multidisciplinary teams to ensure comprehensive client customer care.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Family Court Officer

County of Muskegon
Muskegon, MI
05.1999 - 02.2024
  • Assessed client needs based on individual issues, in addition to social and restorative justice best practices.
  • Educated clients about available resources and how to access them effectively.
  • Facilitated communication between clients, families, community organizations, and other agencies to ensure appropriate services were provided.
  • Developed relationships and case plans with young people who have been referred by law enforcement agencies.
  • Monitored juvenile offenders to ensure court-ordered conditions are met.
  • Maintained detailed records of all interactions with juvenile offenders.
  • Attended hearings in juvenile court on behalf of the department.
  • Actively engaging with local schools and organizations to create diversionary programs for at-risk youth.
  • Counseled youths on anger management, substance abuse, job readiness, and other life skills.
  • Educated parents on how best to support their children's rehabilitation efforts.
  • Made recommendations regarding probation status changes or modifications as needed.
  • Conducted investigations into the backgrounds of juveniles and their families.
  • Advised judges on sentencing options for juveniles found guilty of a crime.

Molding Solutions Inc (MSI)

Muskegon, MI 08/2022 - 05/2024

  • Inspected finished goods for conformance with established standards.
  • Cleaned work areas and machines to maintain a safe and organized environment.

Education

BBA - Paralegal Studies

Davenport University
Grand Rapids, MI
05-1997

Skills

  • Integrity and Honesty
  • Reliability
  • Court Procedures
  • Dispute Mediation
  • Document Review
  • Office Administration
  • Legal knowledge
  • Active Listening
  • Relationship Building
  • Effective Communication
  • Adaptability and Flexibility
  • Multitasking
  • Experience with at-risk youth
  • Conducting interviews
  • Great team player
  • Interviewing techniques

Certification

  • Mediation
  • Balance & Restorative Justice
  • Parent mentoring

Timeline

Family Court Officer

County of Muskegon
05.1999 - 02.2024

BBA - Paralegal Studies

Davenport University
Carmelita Coleman