Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Carmella Langston

San Jose,CA

Summary

Strives for excellence in all aspects of work and remains flexible in order to maintain a successful flow in the workplace. Encouraging manager and analytical problem-solver . Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Relief Manager

Public Storage
02.2018 - 03.2022
  • Traveled to and managed multiple locations
  • Kept detailed ledger records for rental units
  • Assisted with monthly auctions.
  • Provided exceptional customer service by attentively listening to needs and making appropriate product recommendations.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained high standards for cleanliness throughout entire facility from common areas to individual units
  • Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets

Cashier Specialist

Target & Walmart
01.2017 - 01.2018
  • Delivered backup coverage to provide customers with optimal support.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Assisted customers in locating products throughout store for enhanced shopping experiences and increased sales opportunities.

Site Manager

McDonald's & KFC
01.2013 - 12.2016
  • Trained and mentored new employees to maximize team performance
  • Assisted in mid-line food prep whenever necessary
  • Cash handling, register counts and bank safe responsibilities
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Consistently exhibited calm demeanor and leadership during periods of high volume or unusual events to keep store operating smoothly and set positive examples for shift team.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

Donor Technician

Blood Centers Of The Pacific
01.2005 - 12.2012
  • Safeguarded donor privacy by diligently following confidentiality laws, regulations, and organizational policies when handling personal information.
  • Skillfully performed venipuncture procedures for blood collection, ensuring donor safety and comfort.
  • Supported quality control efforts by accurately labeling, processing, and storing collected blood products according to established protocols.
  • Maintained safe practices throughout donation process, adhering to all standard operating procedures and guidelines.
  • Recorded known control values from technical equipment to ensure reliability and accuracy in test reporting
  • Educated donors on eligibility requirements, pre-donation preparation, and post-donation care to ensure successful donations.
  • Promoted positive image of organization while interacting with donors, fostering long-term relationships for future donations.
  • Consistently monitored donor reactions during donation process, promptly addressing any concerns or issues that arose.
  • Prepared donor specimens for transport

Medical Assistant

Dr. Verveloet
01.2001 - 12.2002
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Assisted with minor outpatient procedures
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Verified patient insurance coverage and collected required co-payments.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Completed EKGs and other tests based on patient presentation in office.

Education

Associate of Applied Science - Medical Assisting

Pioneer Pacific College
Wilsonville, OR

CA State Licensure-Phlebotomy

Skills

  • Phlebotomy
  • Task Delegation
  • Patient-focused care
  • Policies and procedures
  • Training and Development
  • Cash Handling and Management
  • Staff Management
  • Problem Resolution
  • Organization and Time Management
  • Professional and Courteous

Volunteer

Comfort Keeper

Fannie Green

Effe Jones


  • Client Relationship Development, Meal Preparation, Personal Hygiene Assistance, Patient Transportation, Housekeeping, Bathing Assistance, Compassionate Caregiving, Dressing and Grooming.

Timeline

Relief Manager

Public Storage
02.2018 - 03.2022

Cashier Specialist

Target & Walmart
01.2017 - 01.2018

Site Manager

McDonald's & KFC
01.2013 - 12.2016

Donor Technician

Blood Centers Of The Pacific
01.2005 - 12.2012

Medical Assistant

Dr. Verveloet
01.2001 - 12.2002

Associate of Applied Science - Medical Assisting

Pioneer Pacific College

CA State Licensure-Phlebotomy

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Carmella Langston