Carmella VanGorder
Ilion,New York
Summary
Proven team player and adept at customer engagement, honed skills at McDonald's as a Crew Member, enhancing customer satisfaction through exceptional service and efficient problem-solving. Mastered cash handling and collaborative teamwork, significantly contributing to a positive dining experience. Demonstrates integrity and a quick learning ability in fast-paced environments. A strong, good work ethic is all I have ever strived to have. Staying focused on tasks given to me to make sure the job is done correctly and throughly.
Overview
2
2
years of professional experience
Work History
McDonald's Crew Member
McDonald's Restaurant
04.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Education
High School Diploma -
Frankfort-Schuyler Central High School
Frankfort, NYSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Self-discipline
- Interactive communication skills
- Integrity and Honesty
- Learning Agility
Timeline
McDonald's Crew Member
McDonald's Restaurant
04.2022 - Current
High School Diploma -
Frankfort-Schuyler Central High School
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