Carmelo Gatto
Berkeley
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Ready to help anyone on the job with whatever they ask, good listener follows instructions very well.
Overview
5
5
years of professional experience
Work History
Barista
Cole Coffee
Oakland, CA
08.2025 - 11.2025
- Prepared high-quality espresso beverages following standardized recipes and techniques.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
- Operated espresso machines and coffee grinders efficiently, ensuring optimal performance during peak hours.
- Assisted in inventory management by tracking supplies and placing orders for coffee beans and other essentials.
- Collaborated with team members to enhance workflow, resulting in faster service delivery during busy periods.
- Participated in training sessions to stay updated on new products, techniques, and company policies related to service excellence.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Farmer's Market Vendor
Gattonelli (family Owned)
Berkeley, CA
05.2022 - 08.2025
- Managed daily inventory of fresh produce, ensuring quality and freshness for customers.
- Developed effective customer relationships, enhancing repeat business and brand loyalty.
- Coordinated product displays to attract customers, optimizing sales opportunities.
- Implemented efficient checkout processes, reducing wait times during peak hours.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Maintained a clean, safe, and organized booth environment according to health department standards.
- Educated customers on sustainable farming practices, promoting awareness of environmental issues within the community.
- Collaborated with fellow vendors to create a welcoming market atmosphere that attracted repeat business.
- Managed inventory efficiently to minimize waste and ensure a consistent supply of in-demand items.
- Developed strong relationships with local farmers to source the freshest, highest-quality products for customers.
Farm Laborer
Gattonelli (family Owned)
Covelo, CA
01.2021 - 08.2025
- Operated and maintained farm equipment to enhance operational efficiency.
- Assisted in planting, cultivating, and harvesting crops according to seasonal demands.
- Monitored crop health and reported issues to ensure timely interventions.
- Implemented safety protocols to promote a safe working environment for team members.
- Collaborated with team members to optimize workflow during busy harvest seasons.
- Conducted routine maintenance on tools and machinery to minimize downtime.
- Improved irrigation processes to maximize water efficiency across farm operations.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Supported animal welfare by providing proper care, feeding, and living conditions for livestock.
- Cultivated soil, sowed crops, and controlled weeds by slashing or chemical spraying.
- Loaded and unloaded containers of materials and products on trucks, trailers and railcars by hand or with forklift truck.
- Built and mended fencing to prevent stock from straying, divide land and improve organization.
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Harvested crops at proper time for maximum yield and quality.
- Trimmed and removed unwanted plant growth to improve health and yield of crops.
- Inspected crops for signs of pests and disease to implement necessary control measures.
- Applied nutrients to soil to enhance crop growth and development.
Education
Associate of Arts - General Studies
Diablo Valley College
Pleasant Hill, CA05-2029
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Team leadership
- Exceptional customer service
- Order taking
- Cash register operation
- Decision-making
- Espresso machine operation
- POS systems
- Food preparation
- Hospitality service expertise
- Coffee machinery
- Inventory management
- Food running
- Table bussing
- Sandwich preparation
- Basic math
- Clear communication
- Team collaboration
- Workflow management
- Physical stamina
- Coffee brewing
- Ingredient restocking
- Customer service
- Teamwork and collaboration
- Adaptable and flexible
- Reliable and dependable
- Cleaning and sanitizing
- Multitasking
- Flexible schedule
- Relationship building
- Available weekends
- Organizational skills
Timeline
Barista
Cole Coffee
08.2025 - 11.2025
Farmer's Market Vendor
Gattonelli (family Owned)
05.2022 - 08.2025
Farm Laborer
Gattonelli (family Owned)
01.2021 - 08.2025
Associate of Arts - General Studies
Diablo Valley College