Carmelo Lamonte' Little
Hampton,VA
Summary
Dedicated and reliable driver with 17 years of experience in transporting goods and passengers, consistently recognized for exceptional service through numerous commendations from satisfied clients. A proven track record of maintaining an unblemished traffic safety record underscores a commitment to safety and professionalism. Managerial experience enhances the ability to deliver outstanding customer service while effectively leading teams. Open to relocation anywhere and authorized to work in the U.S. for any employer.
Overview
31
31
years of professional experience
1
1
Certification
Work History
FedEx Ground Delivery Driver
Alvarado Inc
03.2014 - Current
- Achieved timely delivery of packages to businesses and residences through effective routing strategies.
- Facilitated prompt pickups in accordance with scheduled timelines.
- Captured customer signatures and scanned packages to ensure accurate delivery records.
- Documented and updated delivery logs and records, ensuring precise tracking of package status throughout the transit process.
- Maintained excellent safety record with careful driving and adherence to company policies.
- Trained new drivers on company procedures, safe driving practices, and efficient route planning techniques.
Ramp Supervisor
Piedmont Airlines
06.2007 - 04.2018
- Facilitated training programs for towing and brake riding procedures across airline carriers, including PSA Airlines, Air Wisconsin, and Trans States.
- Oversaw towing operations for aircraft at gates, ensuring efficient movement. Trained team members on procedures for below and above wing tasks.
- Directed team activities to ensure efficient and timely delivery of customer luggage.
- Managed daily operational activities to support organizational goals.
- Developed and implemented coaching strategies to support staff in achieving career advancement goals.
- Addressed non-compliant behavior through corrective measures and enforced disciplinary actions as necessary.
- Coordinated and managed departmental activities, maintaining compliance with established operational guidelines.
- Compiled and finalized daily, weekly, and monthly reports to ensure accurate data tracking.
- Delivered essential support to maintain workflow efficiency in response to employee absences.
- Delivered daily safety briefings to promote a culture of safety and compliance within the organization.
- Performed comprehensive safety assessments on ground support equipment to uphold safety standards.
Non CDL Truck Driver 16ft & 26ft Box Trucks
Breadwinner Moving & Delivery
10.2003 - 03.2017
- Achieved high customer satisfaction by delivering orders promptly and safely, demonstrating exceptional courtesy.
- Utilized in-depth knowledge of local routes to enhance delivery effectiveness.
- Maintained a clean driving record and valid driver license, contributing to a reputation as a safe driver.
- Executed efficient product delivery processes, enhancing customer confidence and loyalty through consistent performance.
- Adhered to all federal and state regulations regarding transportation and hazardous materials handling.
- Collaborated with dispatch teams to coordinate delivery schedules and resolve logistical challenges.
- Mentored junior drivers on best practices for route navigation and customer service excellence.
Assistant Store Manager
Kroger
03.1995 - 10.2003
- Managed daily activities to improve store efficiency and enhance overall customer experience.
- Created comprehensive training initiatives aimed at improving staff service efficiency and deepening product knowledge.
- Implemented efficient inventory management strategies to maintain ideal stock levels while reducing waste.
- Evaluated sales data to uncover trends and optimize merchandising strategies.
- Managed visual merchandising standards to cultivate an inviting retail atmosphere.
- Monitored and optimized loss prevention protocols to effectively minimize shrinkage and enhance asset security.
- Fostered team collaboration through regular meetings, enhancing communication and morale.
- Ensured compliance with health and safety regulations, promoting a safe workplace for employees and customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Medical Terminology in Medical Coding
Forsyth Technical Community College
Winston-Salem, NC04-2019
Skills
- Computer skills
- Safe driving practices
- Warehouse operations
- Deadline oriented
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Efficiency and time management
- Multitasking
- Excellent communication
- Dependability and honesty
- Organizational skills
Certification
- Driver's License (Class C)
- Medical DOT CARD
Timeline
FedEx Ground Delivery Driver
Alvarado Inc
03.2014 - Current
Ramp Supervisor
Piedmont Airlines
06.2007 - 04.2018
Non CDL Truck Driver 16ft & 26ft Box Trucks
Breadwinner Moving & Delivery
10.2003 - 03.2017
Assistant Store Manager
Kroger
03.1995 - 10.2003
Medical Terminology in Medical Coding
Forsyth Technical Community College