Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carmelo Preiti

Melrose Park,IL

Summary

Proven leader with track record of successful communication, relationship building and achievement of sales goals. Proactive and personable leader with top-notch skills in customer service, prioritizing tasks and approaching issues with tactical mindset. Highly proficient in business development and strategic planning resulting in consistent growth and profitability.

Overview

19
19
years of professional experience

Work History

Restaurant Manager/ AGM

Buffalo Wild Wings
Elmhurst, IL
06.2023 - Current
  • Discipline and maintain staff to deliver hospitable, professional service reflecting business initiatives.
  • Control business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
  • Complete thorough opening, closing and shift change functions to maintain operational standards each day.
  • Analyze financial data and prepared reports for senior management.
  • Manage store cash intake with high accuracy and prepared daily bank deposits.

Utility Locator

USIC Locating Services
Lombard, IL
06.2022 - 08.2023
  • Responded to customer inquiries regarding utility location services.
  • Analyzed blueprints, maps and other documents to identify the exact locations of underground utilities.
  • Conducted detailed surveys using specialized equipment, such as ground-penetrating radar systems, in order to locate buried utilities.

Labor Foreman

Division 3 LLC
Melrose Park, IL
01.2021 - 05.2022
  • Supervised and coordinated the activities of laborers in a construction site.
  • Ensured safety standards were met by all personnel on the worksite.
  • Monitored progress of projects against established deadlines.

Inside Sales Executive

Mastermind.com
Scottsdale, AZ
01.2020 - 09.2020
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Contacted new and existing customers to discuss product and service solutions.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Leveraged CRM software skills to generate pipeline and account reports weekly.

Director of Operations

Peak Properties AZ
Scottsdale, Arizona
11.2018 - 08.2020
  • Led company by establishing business direction and actualizing operational plans to meet goals.
  • Welcomed customers, offered assistance and answered questions by providing terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Assisted guests at check-in, providing information on various services within the Airbnb Property

Sales Consultant

Village Green / The Moderne Luxury Apartments
Scottsdale, AZ
06.2018 - 01.2020
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Tracked leads using CRM software and followed up with interested parties.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.

Market Leader

Bentleys Pet Stuff
Chicago, IL
07.2017 - 08.2018
  • Set sales targets and implemented action plans for achieving set objectives.
  • Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
  • Monitored, created and controlled advertisements and social media platforms.
  • Reviewed customer complaints to determine appropriate methods for resolution.

Store Leader

Petco
Chicago, IL
09.2013 - 07.2017
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Facilitated business goals by marketing and coaching to drive results throughout store team.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.

Sales and Service Representative

Bank of America
Bloomingdale, IL
09.2011 - 09.2012
  • Resolved customer issues promptly and professionally.
  • Identified potential sales opportunities by cross-selling and upselling additional products or services.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.

Franchise Owner

Subway
River Grove, IL
03.2006 - 08.2011
  • Handled day-to-day business issues expertly to maintain efficient, successful operations.
  • Boosted business with successful marketing strategies and customer appreciation events.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Interviewed, trained and supervised employees.

Education

Associate of Applied Science - Computer Aided Drafting

ITT Technical Institute - Indianapolis
Hoffman Estates, IL
2001

Skills

  • Excellent verbal communication skills
  • Team Oriented
  • Organized
  • Customer Service Professional
  • Cost Reduction
  • Sales Tracking
  • Budget Control
  • Problem solver

Accomplishments

  • Petco- Led team to achieve Top Fundraiser for Tree of hope campaign earning recognition from upper management and financial reward.
  • Village Green- Recognized as a Leader of the Ronald Mcdonald Childrens Foundation Charity drive for outstanding performance and team contributions.

Timeline

Restaurant Manager/ AGM

Buffalo Wild Wings
06.2023 - Current

Utility Locator

USIC Locating Services
06.2022 - 08.2023

Labor Foreman

Division 3 LLC
01.2021 - 05.2022

Inside Sales Executive

Mastermind.com
01.2020 - 09.2020

Director of Operations

Peak Properties AZ
11.2018 - 08.2020

Sales Consultant

Village Green / The Moderne Luxury Apartments
06.2018 - 01.2020

Market Leader

Bentleys Pet Stuff
07.2017 - 08.2018

Store Leader

Petco
09.2013 - 07.2017

Sales and Service Representative

Bank of America
09.2011 - 09.2012

Franchise Owner

Subway
03.2006 - 08.2011

Associate of Applied Science - Computer Aided Drafting

ITT Technical Institute - Indianapolis

Similar Profiles

CREATE PROFILE
Carmelo Preiti