Years of leadership experience
Carmen Alexander
Pflugerville,TX
Summary
Accomplished professional recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
25
25
Work History
Store Manager
Tandy Leather Factory
01.2016 - Current
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Responsible for hiring, training and mentoring new staff members.
- Promote team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Executive Director
Craft Duo
12.2015 - 12.2022
- Established foundational processes for business operations.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Represented organization to local public by giving presentations and speeches and participating in community events..
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Coordinated and managed volunteer activities for community service projects
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Managed financial, operational and human resources to optimize business performance.
- Worked closely with board of directors to guide operational strategy.
- Wrote, reviewed and edited proposals for grants, gifts and contracts.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Zone Manager
Tandy Leather Factory
11.2013 - 01.2016
- Analyzed and improved performance across zone.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified new store locations and negotiated leases.
Education
Master Of Science - Business Management
Oakland City University
Oakland City, INSkills
- Recruiting and Hiring
- Leadership and People Development
- Multitasking and Organization
- Policies and Procedures
- Work Planning and Prioritization
- Client Experience
- Sales Expertise
- Culture Development
- Policy Development and Enforcement
- Results Orientation
- Innovative and Visionary
- Business Planning
- Strategic Planning
- Project Management
- Operations Oversight
- Financial Operations Management
- Profit and Loss
- Maximizing Profitability
- Outreach Programs
Quote
Pressure is a privilege!
Billy Jean King
Timeline
Store Manager
Tandy Leather Factory
01.2016 - Current
Executive Director
Craft Duo
12.2015 - 12.2022
Zone Manager
Tandy Leather Factory
11.2013 - 01.2016
Master Of Science - Business Management
Oakland City University
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