Carmen Angel
El Reno,OK
Summary
Trend-setting professional successful at listening to needs of clients and collaborating on creative visions. Bringing diverse knowledge base of design styles and techniques.
Creative professional in the field of interior design, known for high productivity and efficiency in task completion. Possess specialized skills in space planning, color theory, and sustainable design practices. Excel in communication, problem-solving, and adaptability, ensuring successful project outcomes through effective collaboration and innovative solutions.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Empathetic Customer Service Coach known for high productivity and efficiency in task completion. Specialize in effective communication, conflict resolution, and team motivation strategies. Excel in active listening, patience, and adaptability, ensuring excellence in guiding teams towards achieving outstanding customer service standards.
Overview
13
13
years of professional experience
Work History
Interior Designer
Dream Builders LLC
Yukon, Oklahoma
07.2023 - Current
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Researched current trends in furniture, fabrics, color palettes and accessories in order to recommend items that meet the client's style preferences.
- Assisted with selecting appropriate materials, such as paint colors, wall coverings, flooring options, lighting fixtures, and window treatments.
- Prepared materials and work area according to design and specification documents.
- Visited home sites when necessary to assess and fulfill customer needs.
- I have designed well over 20 beautiful homes in the Yukon and El Reno area.
Manager
Tacos el patron
Shawnee, Oklahoma
06.2021 - 06.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Provided leadership during times of organizational change or crisis situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed customer feedback data to develop action plans for improving services offered.
Server
Cazadorez Mexican Restaurant
Shawnee
03.2012 - 06.2021
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
Shawnee High School
Shawnee05-2014
Skills
- Excellent attention to detail
- Organization and prioritization
- Restaurant operations management
- Focused on customer satisfaction
- Excellent customer service skills
- Interior design
- Contractor collaboration
- Remote office availability
- Recordkeeping
Timeline
Interior Designer
Dream Builders LLC
07.2023 - Current
Manager
Tacos el patron
06.2021 - 06.2023
Server
Cazadorez Mexican Restaurant
03.2012 - 06.2021
High School Diploma -
Shawnee High School
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