Carmen Brown
Eatonton,GA
Summary
Detail-oriented paralegal specialist with expertise in legal research, document drafting, and case management. Proven track record in enhancing compliance and improving client communication to achieve successful legal outcomes.
Overview
17
17
years of professional experience
Work History
Paralegal Specialist
Dell Law Firm
Greensboro, GA
07.2025 - Current
- Assisted attorneys with case preparation and organized legal documents efficiently.
- Conducted legal research to support ongoing litigation efforts for client cases.
- Drafted motions and pleadings for attorney review, ensuring compliance with legal standards.
- Managed case files and maintained accurate records for all clients rigorously.
- Collaborated with clients to gather essential information for effective case development.
- Reviewed and summarized legal documents to facilitate attorney decision-making processes.
- Scheduled appointments and maintained calendars to optimize time management for attorneys.
- Compiled data from public records databases for strategic use in litigation processes.
Lead Paralegal
Burdine & Brown Law Office
Suwanee, GA
09.2019 - 06.2025
- Conducted legal research to support case preparation and strategy development.
- Drafted and reviewed legal documents for accuracy and regulatory compliance.
- Coordinated communication between clients, attorneys, and court personnel to enhance collaboration.
- Managed case files, ensuring organization and accessibility for attorneys and clients.
- Scheduled appointments, meetings, and court dates to streamline case management processes.
- Maintained client files according to established protocols for confidentiality.
- Organized exhibits for trial by preparing materials and supporting documentation.
- Entered data into litigation databases and Excel spreadsheets for efficient tracking.
Technical Support Engineer
Comcast Corporation
Atlanta, GA
05.2015 - 09.2019
- Collaborated with cross-functional teams to enhance account management processes.
- Analyzed business accounts, identifying trends and discrepancies.
- Managed client communications to address inquiries and resolve issues.
- Assisted in formulating strategic plans for client account growth and retention.
- Performed research on competitors' products, services, pricing, and customer experience strategies.
- Documented customer interactions, including account reviews and performance updates.
- Monitored client portfolios by tracking key metrics such as revenue and ROI.
- Ensured compliance with laws and regulations concerning customer accounts.
Risk Management Analyst
J P Morgan Chase Bank
Kennesaw, Georgia
09.2009 - 06.2015
- Analyzed risk exposure across financial products and services, identifying key vulnerabilities to inform mitigation strategies.
- Collaborated with cross-functional teams, ensuring compliance with regulatory requirements and enhancing overall risk management processes.
- Prepared comprehensive reports on risk trends for senior management review.
- Facilitated training sessions on risk management best practices, improving staff understanding and application of risk protocols.
- Verified report completeness to conform with established regulations and procedures.
- Designed programs and protocols to control losses and minimize financial impacts.
- Processed liability claims and incident reports for submission to third-party administrators.
- Participated in safety meetings and task force initiatives to enhance organizational safety standards.
Education
Bachelor of Science - Project Management
University of Phoenix
Tempe, AZ06-2018
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ05-2018
Skills
- Legal research and writing
- Document drafting
- Legal research
- Trial preparation
- Compliance review
- Compliance analysis
- Legal compliance
- Case management
- Client communication
Languages
Romanian
Native/ Bilingual
Timeline
Paralegal Specialist
Dell Law Firm
07.2025 - Current
Lead Paralegal
Burdine & Brown Law Office
09.2019 - 06.2025
Technical Support Engineer
Comcast Corporation
05.2015 - 09.2019
Risk Management Analyst
J P Morgan Chase Bank
09.2009 - 06.2015
Bachelor of Science - Project Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix