Carmen Caserta
Lake Butler,FL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Resourceful Food Truck Manager known for high productivity and efficient task completion. Skilled in inventory management, customer service, and food safety protocols. Excel in leadership, time management, and creative problem-solving to drive business success and team cohesion.
Overview
31
31
years of professional experience
Work History
Food Truck Manager
Phillys Best the Cheesesteak Machine
Lake Butler, Florida
01.2015 - Current
- Utilized social media platforms to promote daily locations, specials, and events.
- Distributed food to service staff for prompt delivery to customers.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Designed and maintained a clean, inviting exterior and interior of the food truck.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Ensured compliance with health regulations related to food preparation and storage.
- Managed the day-to-day operations of the food truck, including scheduling, inventory management, budgeting and purchasing supplies.
- Monitored food preparation methods to ensure quality and efficiency in service.
- Engaged with customers, providing menu recommendations and addressing inquiries.
- Coordinated with event organizers for food truck participation in local events and festivals.
- Maintained records of daily sales transactions as well as monthly reports on financial performance indicators.
- Prepared and cooked menu items according to established recipes and presentation standards.
- Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.
- Organized involvement in local events, meetings and parties to serve as caterers or food vendors.
- Conducted inventory management, ordering supplies as needed to maintain optimal stock levels.
- Optimized small workspace to maximize utility of sometimes cramped food truck working area.
- Researched high foot-traffic areas to maximize profits during peak hours of operation.
- Coordinated with business owners and professionals to approve truck placement in front of businesses.
- Inspected dining and serving areas for cleanliness and proper setup.
- Inspected trucks daily before operating them in order to ensure safety protocols were followed.
- Trained new employees on proper food handling techniques and safety procedures.
- Trained new employees on proper procedures for handling customers' orders and payment processing.
- Monitored quality control throughout the entire process from order taking to serving the final product to customers.
- Set up and broke down food truck station, ensuring cleanliness and organization.
Correctional Sergeant
State of Florida Department of Corrections
Raiford, Florida
02.2003 - 01.2019
- Ensured compliance with departmental policies, regulations and procedures.
- Coordinated investigations into criminal activities committed by inmates or staff members.
- Maintained order in building and on grounds of prison.
- Promoted safety, order, and functionality of facility.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Conducted random searches for contraband items such as weapons or drugs.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Assigned inmates to open and appropriate housing units.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Settled disputes between inmates.
- Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- Participated in regular meetings with senior management to discuss operational needs and objectives.
- Maintained records related to inmate movements, disciplinary actions taken against inmates, grievances filed by prisoners and other relevant data.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Supervised and made cell assignments.
- Issued security badges and passes to guests and visitors.
- Coordinated shakedowns to locate and remove unauthorized items.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Searched building and grounds, living quarters and work areas for contraband.
- Prepared written reports concerning inmate's misconduct.
- Prepared written evaluations of subordinate officers' performance on a periodic basis.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Supervised visitation and checked visitors for proper identification and contraband.
- Diffused disruptive behavior by verbal interventions.
- Assisted in training new correctional officers on proper security protocols and procedures.
- Conducted scheduled headcounts to verify presence of prisoners.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Communicated information regarding security, safety and operations through chain of command.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
- Supervised subordinate officers in their daily duties.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Correctional Lieutenant
Philadelphia Prison System
Philadelphia, Pennsylvania
01.1994 - 02.2003
- Monitored security systems for compliance with established protocols.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- Implemented appropriate discipline measures following review of investigation results.
- Provided leadership and supervision to subordinate staff.
- Participated in court proceedings as required by law or department policy.
- Provided guidance to staff on proper application of correctional policies and procedures.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Assigned inmates to open and appropriate housing units.
- Settled disputes between inmates.
- Supervised visitation and checked visitors for proper identification and contraband.
- Promoted safety, order, and functionality of facility.
- Maintained order in building and on grounds of prison.
- Coordinated shakedowns to locate and remove unauthorized items.
- Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
- Coordinated unit activities with other departments within the facility.
- Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
- Assessed staffing needs and implemented appropriate corrective actions when needed.
- Evaluated employee performance, providing feedback as necessary.
- Communicated information regarding security, safety and operations through chain of command.
- Interpreted laws, rules and regulations governing the operations of a correctional facility.
- Conducted investigations of inmate disturbances and incidents.
- Ensured compliance with state and federal statutes regarding treatment of inmates.
- Diffused disruptive behavior by verbal interventions.
- Conducted scheduled headcounts to verify presence of prisoners.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Received and inspected mail and property from visitors on behalf of designated inmates.
- Prepared written reports concerning inmate's misconduct.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Supervised and made cell assignments.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Responded promptly to emergency situations in accordance with established guidelines.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Searched building and grounds, living quarters and work areas for contraband.
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
Education
Correctional Enforcement - Corrections
Florida Gateway College
Lake City, FL07-2003
GED -
Father Judge High School
Philadelphia, Pennsylvania07-1988
Skills
- Menu development
- Menu pricing
- Cleanliness standards
- Waste reduction
- Food presentation
- Truck maintenance
- Supply ordering
- Social media promotion
- Health regulations
- Food preparation
- Allergy awareness
- Permit acquisition
- Employee scheduling
- Vehicle maintenance
- Local regulations
- Sanitation procedures
- Menu design
- Effective communication
- Organizational skills
- ServSafe food manager
- Interpersonal skills
- Sanitation
- Problem-solving aptitude
- Health and safety regulations
- Kitchen equipment operation and maintenance
- Leadership
- Task prioritization
- Inventory control
- Performance monitoring
- Employee supervision
- Process improvement
- Teamwork and collaboration
- Written communication
- Multitasking
Timeline
Food Truck Manager
Phillys Best the Cheesesteak Machine
01.2015 - Current
Correctional Sergeant
State of Florida Department of Corrections
02.2003 - 01.2019
Correctional Lieutenant
Philadelphia Prison System
01.1994 - 02.2003
Correctional Enforcement - Corrections
Florida Gateway College
GED -
Father Judge High School