Carmen Cuji
Brooklyn,NY
Summary
Customer service professional with proven track record in delivering exceptional support. Skilled in resolving customer issues efficiently while maintaining positive and collaborative team environment. Reliable and adaptable, ensuring smooth operations and customer satisfaction in dynamic settings.
Dynamic professional with a proven track record at Raptor Concrete, excelling in logistics coordination and customer service. Skilled in multitasking and route planning, I enhance operational efficiency and ensure timely deliveries. A dedicated team player, I leverage strong problem-solving abilities to address challenges and foster positive client relationships.
Overview
6
6
years of professional experience
Work History
Dispatch Assistant
Raptor Concrete
09.2024 - Current
- Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
- Liaised frequently with customers via phone or email to provide updates on order status or address any concerns they may have had.
- Collaborated with other departments to improve overall logistics performance, streamlining processes across the organization.
- Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
Timekeeper
Highbury Concrete In
06.2020 - 08.2024
- Verified timekeeping records and handled any discrepancies with employees.
- Checked accrued hours against listed hours for leave time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Home Health Aide
Edison Home Health Care
10.2021 - 01.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Nail Salon Manager
Eve's Nail Salon
08.2019 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Science - Accounting
Borough of Manhattan Community College
New York, NY05-2026
Skills
- Multitasking and organization
- Customer service
- Problem-solving
- Transportation
- Deadline oriented
- Route planning
- Punctuality
- Team player
- Math skills
- Excel proficiency
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Dispatch Assistant
Raptor Concrete
09.2024 - Current
Home Health Aide
Edison Home Health Care
10.2021 - 01.2023
Timekeeper
Highbury Concrete In
06.2020 - 08.2024
Nail Salon Manager
Eve's Nail Salon
08.2019 - 09.2021
Associate of Science - Accounting
Borough of Manhattan Community College
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