John Anderson
Willingboro,United States
Summary
Dynamic Dispatch Assistant with proven expertise at Metric Ton Express in optimizing delivery schedules and enhancing communication between teams. Skilled in route planning and problem-solving, I excel in managing logistics efficiently. My attention to detail and strong organizational skills have consistently improved shipment transparency and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatch Assistant
Metric Ton Express
04.2021 - Current
- Coordinated communication between drivers and warehouse staff to ensure timely dispatch of shipments.
- Managed incoming calls and inquiries, providing accurate information and resolving issues efficiently.
- Assisted in organizing delivery schedules to optimize routing and minimize delays.
- Updated tracking systems with real-time shipment statuses to maintain transparency for clients.
Equipment Operator
Amazon
02.2022 - 01.2025
- Coordinated communication between drivers and warehouse staff to ensure timely dispatch of shipments.
- Managed incoming calls and inquiries, providing accurate information and resolving issues efficiently.
- Assisted in organizing delivery schedules to optimize routing and minimize delays.
- Updated tracking systems with real-time shipment statuses to maintain transparency for clients.
Install Technician
NPSG
03.2017 - 02.2021
- Installed and configured various equipment according to technical specifications.
- Collaborated with team members to ensure timely project completion and adherence to quality standards.
- Conducted routine maintenance checks on installed systems to ensure optimal performance.
- Assisted in troubleshooting and resolving technical issues during installation processes.
- Documented installation procedures and maintained accurate records for future reference.
Education
High School Diploma -
Hudson County Technical School
Jersey City, NJ06.1999
Skills
- Transportation
- Deadline oriented
- Route planning
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Team collaboration
- Dispatch coordination
Certification
OSHA 10 current certification
Timeline
Equipment Operator
Amazon
02.2022 - 01.2025
Dispatch Assistant
Metric Ton Express
04.2021 - Current
Install Technician
NPSG
03.2017 - 02.2021
High School Diploma -
Hudson County Technical School