Carmen DeMichele
Clinton Twp
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset
Overview
9
9
years of professional experience
Work History
Account Executive
Concentrix
01.2022 - 09.2023
- Company Overview: LinkedIn Marketing Solutions
- Managed a portfolio of 300 LinkedIn client accounts, consistently exceeding quarterly sales targets
- Developed subject matter expertise on LinkedIn Marketing Solutions to deliver actionable optimization recommendations
- Built and maintained long-term client relationships via regular virtual engagements, resulting in high retention rates
- LinkedIn Marketing Solutions
Resolutions Coordinator - Operations Specialist
United Wholesale Mortgage, LLC
07.2018 - 10.2021
- Cultivated strong relationships with title agents, law offices, and brokers to resolve document discrepancies in post-closed mortgage files
- Maintained a 100% client service call score by ensuring timely, accurate communication and follow-up
- Mentored new team members, enhancing overall team performance and operational efficiency
Lead Generator
International Bancard
10.2017 - 03.2018
- Qualified prospects through high-volume cold calling and diligent CRM management
Customer Account Manager & Territory Sales Representative
Organic Skin USA
09.2016 - 10.2017
- Managed sales accounts across 32 states, consistently surpassing monthly sales goals by upselling and cross-selling products
- Expanded the customer base by adding 4-10 new wholesale accounts monthly through strategic prospecting and relationship building
- Represented the brand at trade shows, boosting product awareness and generating new leads
Membership Coordinator
Michigan Regional Council of Carpenters & Millwrights
08.2015 - 04.2016
- Coordinated union meetings and member engagements
- Met customer call guidelines for service levels, handle time and productivity.
Inside Sales Representative
Carmela Specialty Foods
08.2014 - 08.2015
- Managed client accounts and supported outside sales initiatives
Education
Bachelor of Science - Broadcasting & Communications
Central Michigan University
Mount Pleasant, MI01.2014
Skills
- Account Management & Client Relationship Building
- Strategic Selling & Negotiation
- Pipeline & Territory Management
- CRM Systems (Salesforce)
- Customer Presentations & Engagement
- Lead Generation & Sales Expertise
- Conflict Resolution & Adaptability
- Data-Driven Sales Strategies
Timeline
Account Executive
Concentrix
01.2022 - 09.2023
Resolutions Coordinator - Operations Specialist
United Wholesale Mortgage, LLC
07.2018 - 10.2021
Lead Generator
International Bancard
10.2017 - 03.2018
Customer Account Manager & Territory Sales Representative
Organic Skin USA
09.2016 - 10.2017
Membership Coordinator
Michigan Regional Council of Carpenters & Millwrights
08.2015 - 04.2016
Inside Sales Representative
Carmela Specialty Foods
08.2014 - 08.2015
Bachelor of Science - Broadcasting & Communications
Central Michigan University
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