Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Timeline
Generic

Carmen Diaz

Las Vegas,NV

Summary

Caring intake specialist with proven skills in case management, client registration and document processing. Highly organized and with an empathic communication style. Ready to bring several years' experience to a rewarding to new position.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Intake Coordinator

Nevada health solutions
08.2017 - 07.2025
  • Answered phones to support front desk operations.
  • Assisted in developing policies and procedures related to intake processes.
  • Facilitated communication between patients and healthcare providers for efficient scheduling.
  • Assisted in maintaining accurate patient records within electronic health systems.
  • Maintained accurate records of client intakes in electronic database system.
  • Adhered to confidentiality guidelines when handling sensitive information about clients.
  • Coordinated intake operations and acquired required details for appointment setup.

Education

Horizon South High School
Las Vegas, NV

Skills

  • Data entry accuracy
  • Confidentiality compliance
  • Patient intake management
  • Healthcare communication
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration
  • Multi-line phone systems
  • Insurance verification

Languages

Spanish
Full Professional

Personal Information

Certification

Certificate: Standard - First-Aid

I have successfully met the requirements for certification

by completing the cognitive training and skills evaluation in the

specified course in terms of NCPRF® and in accordance with the

corresponding ILCOR, OSHA, and AHA®/ECC guidelines.

Timeline

Intake Coordinator

Nevada health solutions
08.2017 - 07.2025

Horizon South High School
Carmen Diaz