Carmen Ellis
Johnson City,TN
Summary
Dedicated customer service professional skilled in training, inventory management, and enhancing the shopping experience. Committed to teamwork and delivering dependable service.
Overview
5
5
years of professional experience
Work History
Cashier/Apparel Sales Associate
Dick's Sporting Goods, Inc
Johnson City, Tennessee
05.2021 - Current
- Handled cash, credit, and gift card payments securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at point of sale.
- Maintained cleanliness and organization of the checkout area.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers in selecting apparel items that best fit their needs and preferences.
- Assisted customers with product inquiries and recommendations.
- Provided detailed product knowledge to customers regarding fabric, fit, styling and care instructions.
- Assisted with weekly inventory management tasks such as counting stock, restocking shelves and verifying shipments.
- Implemented promotional strategies to increase sales volume through effective merchandising techniques.
Education
Still Pursuing Associates Degree. - Biology
Lenoir Rhyne University
Hickory, NC12-2027
High School Diploma -
University School
Johnson City, TN05-2023
Some College (No Degree) - Biology & Enviromental Science
Guilford College
Greensboro, NCSkills
- Inventory management
- Product knowledge training
- Customer service
- Sales motivation
- Teamwork and collaboration
- Critical thinking
- Dependable and responsible
Timeline
Cashier/Apparel Sales Associate
Dick's Sporting Goods, Inc
05.2021 - Current
Still Pursuing Associates Degree. - Biology
Lenoir Rhyne University
High School Diploma -
University School
Some College (No Degree) - Biology & Enviromental Science
Guilford College