CARMEN FLORES
Rock Island,IL
Summary
Results-driven Accounts Receivable Manager with a strong focus on financial reporting, account reconciliation, and policy development. Committed to enhancing operational efficiency and mentoring staff for optimal performance.
Analytical Accounts Receivable Manager with successful career supervising 2 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 20+ years of hands-on experience in health and dietary industry
Overview
1
1
Language
20
20
years of professional experience
Work History
Accounts Receivable Manager
Basic Research
02.2018 - 03.2026
- Prepared, reviewed, and presented accounts receivable aging reports to Controller, highlighting collection activity, aging trends, past-due balances, and key areas requiring attention.
- Coordinated month-end close activities, including accounts reconciliations, financial reporting, and variance analysis ensuring accurate and timely financial reporting.
- Maintained organized and accurate financial records and supporting documentation to facilitate internal and external audit requirements and ensure compliance with accounting controls.
- Developed rolling four-week cash flow forecasts with approximately 95% accuracy providing management with visibility into expected cash receipts and supporting liquidity and financial planning.
- Developed, maintained and implemented accounts receivable policies, and procedures to improve consistency, strengthen internal controls, and increase operational efficiency.
- Trained and mentored AR staff and new team members on accounting systems, AR processes, procedures, and best practices, supporting team development and performance.
- Collaborated with customers and cross-functional teams, including accounting, finance, operations, and sales, to resolve billing inquiries, payment discrepancies, account issues and collection matters while maintaining high level customer service.
Accounts Receivable Specialist
Basic Research
11.2005 - 02.2018
- Managed the full accounts receivable cycle for a portfolio of 25 customer accounts, including major national retailers such as Costco, Walmart, and Amazon.
- Ensured accurate and timely invoicing of daily shipments to support revenue recognition, customer satisfaction, and cash flow objectives.
- Researched, disputed, and resolved billing discrepancies, payment issues, deductions, and customer account variances.
- Managed daily cash receipts, including checks, ACH, credit card, and wire transfers, ensuring accurate and timely application to customer accounts.
- Reconciled customer accounts and researched differences between invoices, payments, credits, and outstanding balances.
- Reviewed and released sales orders while monitoring customer account status and credit requirements.
- Authorized and processed credit card transactions and ensured payments were accurately recorded.
- Followed up on outstanding invoices and customer balances to support collection efforts and minimize past-due receivables.
- Maintained accurate customer account records and documentation to support reporting, reconciliations, and month-end activities.
Education
Bachelor of Science - Accounting
University of Utah
Salt Lake City, UT05-2017
Skills
- Accounts receivable
- Financial records and reporting
- Staff management
- Account reconciliation
- Financial reporting
- Auditing support
- Aging report creation
- AR reporting
- Aging balance management
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Manager
Basic Research
02.2018 - 03.2026
Accounts Receivable Specialist
Basic Research
11.2005 - 02.2018
Bachelor of Science - Accounting
University of Utah