Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Carmen Ford

Willowbrook,IL

Summary

Dedicated care professional, committed to supporting the community in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease burden. Expertise in 15 years. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Rush Children’s Hospital
Chicago, IL
05.2016 - 10.2024
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assembled admissions pages and added new pages to patients' charts.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Cleaned, sanitized and moved hospital equipment.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Helped patients complete activities of daily living.
  • Provided transportation services for patients and parents in hospital environment using appropriate equipment.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Providing a safe efficient environment for Covid-19 patients while wearing proper PPE.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.
  • Collaborated with other professionals to plan and coordinate care for clients.

Certified Nursing Assistant

Oakbrook Care Rehabilitation Center
06.2014 - 08.2015

Provide high-quality patient care and making sure quality is core, also making sure it is apart of every decision that is made and giving integrity and the highest ethnical standards within surgical, acute-care rehabilitation, home-healthcare and nursing home setting. Basic knowledge and chart preparations under the Illinois Nurse Practice Actwhile preservingpatient dignity and minimize discomfort while carrying out clericalduties, according to the assigned unit, with complex patient care and validated level of training;such as bedpan changes, diapering, emptying drainage bags and bathing. Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care. Complied with HIPPA standards in all patient documentation and interactions.

  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

+ Edit or add your own

  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Social Services Coordinator

Bria Of Westmont
Westmont, IL
11.2023 - Current
  • Enhanced client satisfaction by providing comprehensive case management and coordinating services tailored to individual needs.
  • Streamlined communication between clients, agencies, and service providers for efficient service delivery.
  • Developed and implemented outreach strategies to increase community awareness of available resources and services.
  • Led interdisciplinary team meetings, fostering collaboration among professionals for improved client outcomes.
  • Provided crisis intervention services when needed by assessing urgent situations involving clients at risk of harm due to mental health concerns or substance abuse issues.
  • Maintained accurate records of all client interactions, keeping detailed notes on services provided and documenting any changes in circumstances or needs.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Responds to customer inquiries and employee concerns / issues with quality information and knowledge that ensures timely and efficient resolutions.

Education

High School Diploma - All Major Subjects

Murrah High School
2005

Skills

  • Vital Sign Monitoring
  • Technical Skills
  • Computer Literacy
  • Home Evaluations
  • Client Rights Advocacy
  • Staff Meetings
  • Critical Thinking
  • Electronic Charting
  • Proven ability to deal tactfully with staff patient and family members
  • Give compassionate care to patient
  • Trained on HIPPA
  • Outstanding organizational abilities demonstrated throughout caregiving position
  • Capable of following specific protocols
  • Shows empathetic care and compassionate
  • Trained on Covid-19 protocol
  • Flexibility
  • Positive work ethics
  • Patient Care
  • Infection Control Standards
  • Active listening skills
  • Communication skills
  • Problem solving skill

Professional bedside manner

Accomplishments

    Nominated for the Rose award 2019 for excellence performance.

Certification

Certified Nursing Assistant 05/2010

Phlebotomy Certificate 07/2010

HeartSaver CPR AED 09/2023

Covid-19 vaccinated 12/20

Additional Information

Train Nursing students

Apart of the Women’s and Children Department

Keep Infant’s Safe Committee

Department Manager on weekends

Knowledgeable of Microsoft Word

Timeline

Social Services Coordinator

Bria Of Westmont
11.2023 - Current

Patient Care Technician

Rush Children’s Hospital
05.2016 - 10.2024

Certified Nursing Assistant

Oakbrook Care Rehabilitation Center
06.2014 - 08.2015

High School Diploma - All Major Subjects

Murrah High School
Carmen Ford