Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Goodwin

Rockledge

Summary

Dynamic sales professional with a proven track record at Morgan's Monograms LLC, excelling in territory management and customer retention. Skilled in objection handling and product management, I foster strong client relationships, driving significant sales growth and enhancing customer loyalty through effective communication and strategic problem resolution.

Overview

23
23
years of professional experience

Work History

Contract Sales Representative

Morgan's Monograms LLC
03.2023 - Current
  • Generated advertising brochure for vendor use.
  • Kept detailed records of daily activities through online customer database.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Business Manager

Morgan's Monograms
07.2002 - 03.2023
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

West Valley High School
Yakima, WA

No Degree - General Studies

University of Texas
Austin, TX

Skills

  • Territory management
  • Objection handling
  • Goal oriented
  • Client needs assessment
  • Product management and pricing
  • Customer retention
  • Time management
  • Customer service

Timeline

Contract Sales Representative

Morgan's Monograms LLC
03.2023 - Current

Business Manager

Morgan's Monograms
07.2002 - 03.2023

High School Diploma -

West Valley High School

No Degree - General Studies

University of Texas

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