Carmen Gorton

• Coordinate patient appointments and manage scheduling to optimize care delivery.
• Provide medication management.
• Facilitate communication between patient, healthcare providers, pharmacy, and insurance companies.
• Complete research of available treatment options, including clinical trials, to strive for optimal outcome.
• Provide advocacy to ensure family member's needs met and to optimize quality of life.

• Provided telephonic case management to HUSKY /CT Medicaid members with complex medical conditions, including Heart Disease, Diabetes, Asthma, COPD, Inflammatory Bowel Disease.
• Performed assessments of member needs with consideration of social determinants of health.
• Developed member-centered plans of care with goal of engaging members to be active participants in managing their health.
• Coached members regarding disease management and prevention, and how to access medically needed services and community resources.
• Collaborated with interdisciplinary team, including medical providers, Community Health Workers, Dietitians, Social Workers, to meet member needs.
• Completed documentation using office software and applications including Microsoft Word, Outlook, Excel.

• Managed caseload of clients residing in senior housing environment.
• Developed client service plans in coordination with clients, family members, medical providers, home care agencies.
• Performed regular Wellness Exams and completed additional assessments for clients experiencing acute medical issues.
• Provided medication management and administration.
• Educated clients regarding health promotion and disease management.
• Supervised Personal Care Aides.

• Performed comprehensive physical and environmental assessments in the home to determine patient needs and to establish appropriate plans of care.
• Utilized knowledge of Medicare, Medicaid, and Managed Care guidelines in planning services.
• Collaborated with medical providers and multi-disciplinary team, including physical and occupational therapists, social workers to meet patient needs.
• Provided education to patients and caregivers regarding disease management, prevention, and self -care.
• Performed wound/ostomy care and medication management.

Supervised LPNs and Home Health Aides.

• Completed documentation in computer, including OASIS assessment.

• Performed physical assessments, medication administration, IV management, wound care to long-term care and sub-acute care patients.
• Developed and implemented patient care plans in coordination with physicians, physical and occupational therapists, and other members of care team.
• Supervised nursing assistants
• Performed charge nurse duties

• Completed initial assessments of patients and family to determine and address individual home care needs with completion of OASIS document and nursing care plan.
• Conducted regular reevaluations to address changes in patient needs and condition with revision of care plan.
• Utilized knowledge of Medicare, Medicaid, and managed care for planning services.
• Collaborated with multi-disciplinary team to meet patient needs.
• Provided education to patients/caregivers regarding diagnosis/condition, prevention of complications, and self-care management.
• Performed supervision of LPNs and Home Health Aides

• Provided care to geriatric patients with cognitive, emotional, and behavioral conditions.
• Developed care plans complete with effective nursing measures to improve patients' mental health in collaboration with psychiatrists, social workers, and recreational therapists.
• Performed charge nurse duties.

• Provided care to acute medical/surgical patients over 65 years of age.
• Collaborated with geriatrician, geriatric nurse specialist, physical and occupational therapists to address issues prevalent in geriatric population such as impaired mobility and skin integrity.
• Supervised nursing assistants.
• Performed charge nurse duties.