Carmen Graham
Queen Creek,AZ
Summary
I just love helping people who have drug and mental problems has been a passion for years
Overview
7
7
years of professional experience
Work History
Certified Peer Specialist
RHD Philadelphia
Philadelphia, PA
01.2020 - 12.2023
- Enhanced client engagement by conducting personalized recovery plans and utilizing motivational interviewing techniques.
- Improved mental health outcomes for clients through active listening, empathy, and effective communication skills.
- Assisted clients in setting and achieving personal goals by providing support, guidance, and encouragement throughout the recovery process.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans tailored to individual client needs.
Resident Assistant
Salvation Army Sheltor
Philadelphia, PA
09.2016 - 12.2020
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Improved communication between residents and management through consistent updates and informative newsletters.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
Education
Wellness Recovery Action Plan
GED
Philadelphia, PA12.2021
Skills
- Recordkeeping Understanding
- Boundary Setting
- Substance Abuse Support
- Recovery Planning
Timeline
Certified Peer Specialist
RHD Philadelphia
01.2020 - 12.2023
Resident Assistant
Salvation Army Sheltor
09.2016 - 12.2020
Wellness Recovery Action Plan
GED