Carmen Hackett
Woodlake,CA
Summary
Experienced clinical nursing professional with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs while ensuring high standards of patient care. Skilled in staff supervision, patient management, and quality improvement. Reliable and prepared to make significant impact in charge nurse role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Nurse Supervisor
Community Medical Centers
Fresno, US
07.2017 - Current
- Clinical nurse supervisor Pediatric unit
- Monitored daily time and attendance using Kronos system reports.
- Scheduling and daily staffing and supervising of RN and patient assistance staff
- Managed staff schedules, assignments, and time-off requests to maintain adequate coverage while minimizing overtime expenses.
- Maximized patient satisfaction through empathetic listening, addressing concerns, and fostering strong nurse-patient relationships.
- Enhanced staff performance by conducting regular performance evaluations and providing constructive feedback.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Supervised team of 2 nurses and 1 clinical nursing assistants.
- Responded to behavioral and medical crises codes.
- Monitored clinical staff performance and provided feedback.
- Collaborated with physicians during rounds for timely decision-making regarding treatment plans and adjustments in care as needed.
- Streamlined clinical operations by optimizing workflows and efficiently delegating tasks to team members.
- Provides coverage as a staff RN at all times for break coverage.
Registered Nurse
Community Medical Centers
Fresno, US
04.2011 - Current
- Bedside RN in a level 1 trauma center with experience taking care of trauma patients and medical patients
- Age 0-21 years
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Recorded details regarding therapies to keep patient charts updated.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Associate in Science (AS) - Registered Nurse
San Joaquin Valley College
Visalia, CA12.2011
Skills
- Comprehensive Patient Management
- Clinical Vital Assessment
- Critical Decision-Making
- Electronic Medical Records Expertise
- Clinical Nursing Proficiency
- Safe Medication Practices
- Epic
- Acute care
- Team Leadership Experience
- Clinical Hospital Experience
- Clinical leadership
- Clinical assessment
- Compliance monitoring
- Unit administration
- Nursing assignment
- Nursing oversight
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Critical thinking
- Direct patient care
- Organizational skills
Certification
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- CPR/AED Certification
- Basic Life Support for Healthcare Providers (BLS) - American Heart Association or Red Cross.
- Nonviolent Crisis Intervention
- ATCN : Advanced Trauma Care for Nurses
- NRP 8th Edition Advanced Provider
Awards
Honor society, 12/01/11
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Clinical Nurse Supervisor
Community Medical Centers
07.2017 - Current
Registered Nurse
Community Medical Centers
04.2011 - Current
Associate in Science (AS) - Registered Nurse
San Joaquin Valley College