Carmen Holmes
Duluth,MN
Summary
Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.
Overview
10
10
years of professional experience
Work History
Hairstylist/Owner
Holmes Salon
11.2018 - 05.2023
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Great Clips
06.2018 - 03.2020
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts and styling services
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Sales Representative
CosmoProf Beauty Supply
11.2017 - 04.2018
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Recorded accurate and efficient records in customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Salon Manager
MasterCuts - Regis
10.2014 - 06.2017
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Hairstylist
Mirror Images Day Spa
04.2013 - 10.2014
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Education
Cosmetology Diploma - Cosmetology
Regency Beauty Institute
Duluth, MN07-2009
High School Diploma -
Wrenshall School
Wrenshall, MN06-2007
Skills
- Quick Learner
- Appointment Scheduling
- Detail-orientated
- Advanced communication skills
- Highly motivated self-starter
- Staff Management
- Clerical Support
- Recordkeeping strengths
- Multitasking Abilities
- Computer Skills
Timeline
Hairstylist/Owner
Holmes Salon
11.2018 - 05.2023
Hairstylist
Great Clips
06.2018 - 03.2020
Sales Representative
CosmoProf Beauty Supply
11.2017 - 04.2018
Salon Manager
MasterCuts - Regis
10.2014 - 06.2017
Hairstylist
Mirror Images Day Spa
04.2013 - 10.2014
Cosmetology Diploma - Cosmetology
Regency Beauty Institute
High School Diploma -
Wrenshall School
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