Carmen Jasmin Garcia
Aurora,Colorado
Summary
Results-oriented professional with 7 years of experience and a proven knowledge of container transportation, carrier management, and contract transportation services. Aiming to leverage my skills to successfully fill the Customs Brokerage role at your company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Import Operations/Mexican Trade Specialist
NTG AIR & OCEAN
01.2021 - 09.2024
- Implemented efficient inventory management systems to monitor stock levels, reduce waste, and optimize turnover rates.
- Facilitated prompt resolution of disputes between buyers and sellers, preserving positive business relationships.
- Strengthened relationships with clients, suppliers, and regulatory bodies through effective communication and collaboration.
- Analyzed client feedback to implement improvements in service offerings resulting in increased customer satisfaction rates over time.
CUSTOMS BROKERAGE AGENT
Expeditors
09.2020 - 12.2020
- Ensure smooth and timely customs process flow
- Ensure accurate and timely data entry into operational system
- Track and Trace Custom files and reporting
- Ensure accurate and timely client billing
- Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret that information to fulfill customer´s instructions and expectations
- Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
- Ensure compliance at all times to regulations
OPERATIONS SURFACE SUPERVISOR
Ryder Mexico
01.2019 - 07.2020
- Supervise surface operations
- Follow up claims
- Negociate quotes transportation
- Keep records of the different issues that appeared and the problem solving, create strategys to improve the supply chain
AIR IMPORT SPECIALIST
Geodis
04.2018 - 01.2019
- Coordinate air shipments
- Follow up customs clearance with Fedex and UPS
- Arrange final delivery with clients
- Problem solving issues
CUSTOMS BROKERAGE AGENT
Expeditors GDL Branch
01.2013 - 01.2018
- Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
Education
Master of Business Administration (M.B.A.) - Quality and Productivity
UNIVERSIDAD TEC MILENIO
Guadalajara, Jalisco07.2018
Skills
- Bilingual
- Responsible
- Problem Solving
- Critical Thinking
- Flexibility
- Communication
- Teamwork
- Organization
- Creativity
- Emotional Intelligence
- Responsibility
- Attention to Detail
- Leadership
- Tariff Classification
- Certification in Mind Maps
- IT Operations Analytics
Certification
- Leadership plus
- Tariff Classification
- Certification in Mind Maps
- IT Operations Analytics
- Customs Brokerage
Timeline
Import Operations/Mexican Trade Specialist
NTG AIR & OCEAN
01.2021 - 09.2024
CUSTOMS BROKERAGE AGENT
Expeditors
09.2020 - 12.2020
OPERATIONS SURFACE SUPERVISOR
Ryder Mexico
01.2019 - 07.2020
AIR IMPORT SPECIALIST
Geodis
04.2018 - 01.2019
CUSTOMS BROKERAGE AGENT
Expeditors GDL Branch
01.2013 - 01.2018
Master of Business Administration (M.B.A.) - Quality and Productivity
UNIVERSIDAD TEC MILENIO
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