Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Joseph

Sausalito,CA

Summary

Dynamic Operations Manager at CVS Pharmacy with a proven track record in strategic issue resolution and process optimization. Skilled in empowering teams to enhance performance and foster client relationships. Experienced in maintaining compliance and building strong vendor partnerships, driving operational excellence and patient satisfaction in diverse environments.

Seasoned Operations Manager and talented leader with 19 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

19
19
years of professional experience

Work History

Operations Manager

CVS Pharmacy
10.2007 - 05.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.
  • Interacted well with customers to build connections and nurture relationships.

Home Health Aide

Jenkins Nursing
01.2006 - 07.2007
  • Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
  • Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
  • Built strong relationships with patients and their families through open communication and empathetic listening skills.
  • Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.

Education

GED -

West Albany High School
Albany, OR

Skills

  • Strategic issue resolution
  • Experienced in leading teams
  • Process optimization management
  • Client interaction expertise

Timeline

Operations Manager

CVS Pharmacy
10.2007 - 05.2025

Home Health Aide

Jenkins Nursing
01.2006 - 07.2007

GED -

West Albany High School
Carmen Joseph