Carmen Lopez
Castroville,CA
Summary
Highly educated in Food Service with background in overseeing daily operations, implementing strategies for growth, and enhancing customer satisfaction. Strengths include strong leadership, effective communication skills, and problem-solving abilities. Previous work has demonstrated successful management of teams, improvement of operational efficiency, and robust financial performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager's Assistant
CAMALIG Filipino Cuisine
Salinas, CA
12.2023 - Current
- Successfully delivered on-time, under-budget projects for a small business, contributing to the development and expansion of the team
- Effectively supervised catering sales activities
- Assisted in setting up tables, chairs, decorations prior to a catered event.
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
Trainee
Chinese Express
Salinas, CA
06.2021 - 06.2024
- Implemented projects outside of regular schedule, including employee scheduling and creating business cards, coupons, and flyers.
- Assisted with training new employees on company policies and procedures.
- Provided support to existing staff on various tasks and duties.
- Developed essential skills and techniques through diligent practice.
- Identified needs of customers promptly and efficiently.
Guest Advocate
Target
Salinas, CA
10.2022 - 03.2023
- Operated equipment such as scanners and scales to process transactions accurately.
- Identified opportunities for improvement in operational processes.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness standards throughout the store area.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Maintained up-to-date knowledge of store promotions and advertised items.
Volunteer
American Cancer Society Discovery Shop
Salinas, CA
02.2021 - 06.2022
- Provided assistance to staff in the daily operations of the organization.
- Attended weekly meetings to discuss progress and future initiatives.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Diploma -
North Monterey County High School
Castroville, CA06-2024
Some College (No Degree) - Business Education
Monterey Peninsula College
Monterey, CASkills
- Sales strategy development
- Inventory Control
- Training and mentoring
- Goal-Oriented
- Complex Problem-Solving
- Business Development
- Schedule development
- Process Improvement
- Strategic Planning
- Outstanding communication skills
Affiliations
- Enrolled student at a community college, currently continuing my study in Business.
- I enjoy to stay active by going out on hikes and being adventurous.
- Highly Extroverted and strive to bring success to the table.
- People person and great with punctuation and communication.
Languages
Spanish
Native/ Bilingual
Accomplishments
- Outstanding performance in two previous jobs has led me to promote rapidly
- Have allowed businesses to receive good reviews as well as boosting customer sales.
- Received volunteer of the month after 3 months of employment.
- Had the opportunity to work from home and create business cards and coupons to grow a small business.
Certification
- Seal of Biliteracy: Spanish.
- ServSafe Certification: E-Food Handlers
Timeline
Sales Manager's Assistant
CAMALIG Filipino Cuisine
12.2023 - Current
Guest Advocate
Target
10.2022 - 03.2023
Trainee
Chinese Express
06.2021 - 06.2024
Volunteer
American Cancer Society Discovery Shop
02.2021 - 06.2022
High School Diploma -
North Monterey County High School
Some College (No Degree) - Business Education
Monterey Peninsula College