Carmen Lopez
Oakland,CA
Summary
I have obtain my bachelor’s degree and therefore I am looking sharp career were I can grow as a person. Since a lot of experiences have been in customer services I would be a good fit working in any type of field. I am reliable, energetic and professional. Possess a comprehensive visual memory and an excellent sense of direction.
Overview
17
17
years of professional experience
Work History
Armed Officer
Vigilant Eye Private Security
05.2023 - Current
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and verify credentials of visitors entering the facility.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted training for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Driver Technician
Loomis Armored
02.2020 - 04.2023
- Checking cash orders and route before setting off on deliveries.
- Operating machinery in a safely matter
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Kept accurate record of money delivery times to provide documentation to dispatch for billing and inventory purposes and secure cash.
- Determined quickest and safest routes for delivery of cash by using effective planning and organizational skills.
- Communicate with customers to build a relationship and assess with complaints.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Loss Prevention Officer
Metro 1
02.2019 - 02.2020
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Trained personnel on security best practices, protocols and procedures.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, to provide honest and full eyewitness testimony of events.
Patrol Officer
AU
Union City, California
02.2019 - 02.2020
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Utilized clear communication and interpersonal skills to build relationships with workers from facility.
- Relieve workers on there brakes and monitor premises on camera.
- Observed and report on a daily bases.
- Checking posts and make sure all workers are safe and follow protocols.
Traffic control
Dryden construction
01.2019 - 02.2019
- Supervision of people movement, machinery, or vehicles to ensure efficiency and safety
- Traffic evolved a need to move people and goods from one location to another
- Seeking to satisfy the frequently conflicting goals of safety and mobility
- Rapid communication & interactions with associates at different levels
- Electronic signs or signals, particularly communication devices, are used instead to guide the vehicle and operator
- Inspected traffic control devices to verify functionality, placement and safety compliance.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Maintained traffic control plans for proper management of traffic during construction and events.
- Set up and maintained traffic control aids.
Hospital Security Officer
Allied Universal
01.2018 - 01.2019
- Monitor premises during the day around grounds
- Providing a visible onsite security and deterrent presence
- Responded to requests for assistance coming from nurses
- Report all incidents, accidents and medical injuries to law enforcement
- Check passes and credentials from individuals, seeking to enter offices and patients floor
- Dealing with hostile visitors/ patients and escorting them from building
- Answering telephone calls and providing information during non-business hours and business hours
- Meeting and checking in official visitors on to the alameda health system
- Assisting in administering first aid and reporting accidents
- Monitored criminal activity in community to identify suspicious activity.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Delivery Driver
Quality Staffing / Amazon
12.2016 - 12.2017
- Drove company vans in a safe manner, obeyed all traffic laws and regulations and drove safely and defensively at all times
- Loaded and unloaded company vehicles with packages routinely
- Transported packages to designated locations in the bay area like business and residential areas
- Maintain a safe and clean working environment by complying with procedures and regulations
- Picked inventory and organized shipment in a neat way
Delivery Driver/ warehouse associate
P & R supply
07.2016 - 12.2016
- Drove company truck in a safe manner, obeyed all traffic laws and regulations defensively at all times
- Loaded and unloaded company vehicles supplies as needed regularly
- Maintain a safe and clean working environment by complying with company procedures, rules and regulations
- Followed special customer instructions accurately; maintained great rapport with customers; ensured highest level of customer satisfaction and received positive feedback
- Use forklift to loaded and unload orders of supplies
Valet / front desk associate
Towne Park
01.2010 - 07.2016
- Parked vehicles in selected areas efficiently and safely
- Demonstrated ability to lift, carry and move packages, luggage or boxes of heavy weights
- Ensured every vehicle has been locked while in parking lot
- Assisted with loading of passengers and luggage
- Checked in guest to hotel rooms
- Retrieved all cars, announced guest name and matched claim ticket numbers
- Offered guests with directions, travel information, and other information
- Greet guests and employees in a smiling and welcoming manner
Delivery driver
Desert suns
03.2008 - 01.2010
- Drove personally owned vehicle in a safe manner, obeyed all traffic laws and regulations and drove safely and defensively at all times
- Loaded and unloaded supply in a safe manner
- Demonstrated the highest standard of professionalism, ethics and compliance
- Delivered newspapers to business and residential locations in a smiling and welcoming manner
- Demonstrated exceptional attention to detail
- Maintained professional appearance at all times
- Trained Drivers
Education
Bachelor of Science - Criminal Justice
California State University, East Bay
Hayward, CA06.2018
Associate of Science - Administration of Justice
College of the Desert
Palm Desert, CA06.2014
High School Diploma - undefined
Desert Mirage High School
Thermal, CA06.2009
Skills
- Highly organized
- Detail oriented
- Professional business etiquette
- Excellent customer service skills
- Thrive in a fast paced environment
- Multi-task
- Great at managing time
- Prosper in high pressure situations
- Dedicated to continuous improvement
Languages
Spanish
Native or Bilingual
Timeline
Armed Officer
Vigilant Eye Private Security
05.2023 - Current
Driver Technician
Loomis Armored
02.2020 - 04.2023
Loss Prevention Officer
Metro 1
02.2019 - 02.2020
Patrol Officer
AU
02.2019 - 02.2020
Traffic control
Dryden construction
01.2019 - 02.2019
Hospital Security Officer
Allied Universal
01.2018 - 01.2019
Delivery Driver
Quality Staffing / Amazon
12.2016 - 12.2017
Delivery Driver/ warehouse associate
P & R supply
07.2016 - 12.2016
Valet / front desk associate
Towne Park
01.2010 - 07.2016
Delivery driver
Desert suns
03.2008 - 01.2010
Associate of Science - Administration of Justice
College of the Desert
High School Diploma - undefined
Desert Mirage High School
Bachelor of Science - Criminal Justice
California State University, East Bay
Similar Profiles
KUSHAL MAHARAJKUSHAL MAHARAJ
Security Patrol Officer at Barbier Security GroupSecurity Patrol Officer at Barbier Security Group
Shane RobertsShane Roberts
Sercurtiy Officer at Vigilant Eye SecuritySercurtiy Officer at Vigilant Eye Security
Anthony GarciaAnthony Garcia
Security Patrol Officer at Vigilant Private SecuritySecurity Patrol Officer at Vigilant Private Security