Carmen Lopez

• Maintained cleanliness and organization of guest rooms and public areas to ensure high standards of hospitality.
• Operated commercial cleaning equipment, including vacuums and floor scrubbers, for efficient cleaning processes.
• Collaborated with team members to execute daily cleaning schedules, enhancing overall service delivery.
• Conducted thorough inspections of rooms post-cleaning to meet quality assurance standards and guest expectations.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.

* provide excellent customer service by greeting guests at the door, taking orders, and offering product recommendations

* worked with kitchen staff to maintain food quality and freshness, minimizing waste and keep customer quality satisfaction. *Implemented quick service techniques to effectively manage customer flow during busy dining hours.

* maintained cleanliness on both the food line, bathroom, and dining area, to uphold a sanitary environment for customers.

• Greeted and seated guests, ensuring a welcoming atmosphere.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Completed daily side work and opening and closing duties without fail.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.