Carmen Mejia
Lehi,UT
Summary
At American Craft Council, I excelled as a Team Lead, enhancing team performance significantly through focused coaching and mentoring. I spearheaded employee training programs, ensuring a safe work environment and boosting performance. My expertise in customer focus and performance improvement drove substantial achievements, marking me as a key asset in the excellence of products for consumers. leadership and operational excellence.
Overview
3
3
years of professional experience
Work History
Team Lead
American Craft Council
06.2021 - 10.2024
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
Post-Graduate Certificate - Educational Supervision
Universidad Rafael Urdaneta
Maracaibo Venezuela05.2015
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
Timeline
Team Lead
American Craft Council
06.2021 - 10.2024
Post-Graduate Certificate - Educational Supervision
Universidad Rafael Urdaneta
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