Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carmen Melendez

Fort Worth,United States
Carmen Melendez

Summary

Over 5 years of graciously serving a variety of clientele—from the food industry to educational institutions. Well-trained in communications and technology. Versatile and adaptable, posses a mature mindset with respect for authority and systems. Characterized by a friendly and reliable nature, making all feel seen and heard. Learned to manage time responsibly as a mother and a student. Currently pursuing a Bachelor of Arts in Counseling Psychology. Looking to grow in leadership skills and administration.

Overview

6
years of professional experience

Work History

ESS

Substitute Teacher
08.2023 - Current

Job overview

  • Develop and implement engaging lesson plans that promote active student participation and learning
  • Maintain a safe and inclusive learning environment for students with diverse backgrounds and abilities
  • Maintain open and effective communication with students, teachers, and parents to ensure a smooth transition and seamless learning experience
  • Build positive relationships with students by providing a supportive and encouraging environment
  • Follow the lesson plan provided by the absent teacher and ensure that all curriculum guidelines are met.

Pf Chang's

Server/Bartender
05.2022 - 09.2023

Job overview

  • Provide training and development opportunities to employees to enhance their skills and knowledge
  • Assist in creating enticing and innovative drink recipes to attract guests
  • Maintain a clean and organized workspace to ensure a safe and pleasant environment for both employees and guests
  • Participate in regular training sessions to stay updated on new menu items, drink recipes, and service techniques
  • Consistently check in with guests to ensure satisfaction and promptly address any issues or concerns.

Pappasitos Cantina

Server/Bartender
03.2018 - 11.2020

Job overview

  • Developing and maintaining a thorough knowledge of the restaurant's food and drink menu, including daily specials and seasonal offerings, to provide accurate and detailed recommendations to customers
  • Create a welcoming and friendly atmosphere for customers, ensuring they have a positive dining experience and are likely to return
  • Effectively handle and resolve customer complaints or concerns in a timely manner, ensuring customer satisfaction and loyalty
  • Upselling and suggestive selling to increase sales and revenue
  • Maintaining a clean and organized work area to ensure a safe and efficient service environment
  • Providing exceptional customer service by addressing customer needs and exceeding their expectations in a fast-paced and high-volume restaurant environment
  • Maintaining a positive and professional demeanor at all times, fostering a positive team environment and promoting a culture of excellence and teamwork.

Education

Western Hills High School
Fort Worth, TX

Diploma
06.2017

University Overview

Skills

  • Leadership
  • Guest/Customer Services
  • POS Systems
  • Sales
  • Cash Handling
  • Complex Problem Solving
  • Time Management
  • Teamwork
  • Communication
  • Creativity
  • Organizational Skills
  • Technologically proficient
  • Adaptable
  • Food Service

Timeline

Substitute Teacher
ESS
08.2023 - Current
Server/Bartender
Pf Chang's
05.2022 - 09.2023
Server/Bartender
Pappasitos Cantina
03.2018 - 11.2020
Western Hills High School
Diploma

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Carmen Melendez