Carmen Mendoza MENDOZA

• Played a pivotal role in launching the business from scratch, overseeing all aspects of initial setup and ongoing operations.
• Directed business operations including marketing, customer relations, financial planning, and event coordination.
• Drove business expansion through strategic marketing and exceptional customer service.
• Developed and maintained partnerships with local vendors and event planners.
• Implemented new rental services, boosting customer satisfaction and repeat business.
• Hired, trained, and supervised the team, fostering a collaborative work environment.
• Oversaw financial planning and budgeting to ensure profitability.
• Coordinated event logistics, ensuring seamless execution for clients.
• Stayed updated on industry trends to remain competitive and meet customer demands.

• Served high customer volumes during special events, nights, and weekends.
• Contributed to overall team success through active communication, collaboration, and support of fellow servers and bartenders.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

• Maintained strict confidentiality of client information and case files, adhering to all relevant privacy regulations. • Facilitated job development services, including resume and cover letter writing, interview practice, and job search planning.
• Conducted career assessments, goal planning, and educational advocacy to help clients find suitable education and training programs, and provided financial assistance through agency resources.

• Managed the Professional Career Closet, providing clients with business attire for job interviews and employment. Curated inventory through donations and partnerships with local businesses.

• Carried out community outreach to raise awareness of available services and recruit potential clients. Collaborated with local organizations and service providers to build referral networks.
• Provided social services referrals and advocacy to ensure clients received necessary support.
• Monitored and evaluated client progress, adjusting individual service plans as needed.

• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Checked with newly placed children frequently to support comprehensive success and assimilation.
• Established parental eligibility through frequent meetings and reviewing information.
• Expedited permanency planning processes by diligently working towards reunification or adoption when appropriate.
• Ensured timely completion of documentation, including case notes, court reports, and treatment plans to maintain compliance with state regulations.

• Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
• Coordinated social activities that encouraged resident engagement, promoted a sense of community, and fostered positive peer relationships.
• Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
• Maintained detailed case records, documenting interventions, progress reports, and pertinent observations regarding resident behaviors.

• Maximized venue utilization with efficient space allocation for various events, optimizing guest experience and revenue generation potential.
• Negotiated favorable contracts with external partners such as caterers or entertainment providers to maximize profit margins without compromising quality standards.
• Implemented robust inventory management systems for event supplies and equipment to minimize waste while ensuring adequate stock levels at all times.
• Promoted a positive work environment by fostering a culture of collaboration, open communication, and mutual respect among team members.

• Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
• Assisted new players by explaining rules and strategies, increasing their confidence and enjoyment at the table.
• Maintained professional appearance while adhering to casino dress code policies, projecting a polished image that enhanced overall guest experience.
• Utilized strong interpersonal skills to build relationships with both novice and experienced players, fostering a welcoming atmosphere for all guests.