Carmen Meyer
Pittsboro,Indiana
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2025
2025
years of professional experience
Work History
People Success Manager
ULTA Beauty-Distribution Center
Greenwood, IN
09.2022 - 03.2024
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Spearheaded strategic projects aimed at enhancing the overall value proposition for clients, ultimately contributing to increased revenue growth and customer satisfaction.
- Developed detailed plans based on broad guidance and direction.
- Created a culture of accountability within the success management team, promoting a sense of ownership and dedication to customer outcomes.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Monitored key performance metrics to identify areas for improvement, driving continuous enhancements in service quality.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Conducted regular business reviews with clients to assess progress towards goals, offering strategic recommendations as needed.
- Served as a trusted advisor to clients by staying current on industry trends and sharing relevant insights that could impact their businesses.
- Launched new initiatives aimed at improving overall customer experience, leading to increased brand loyalty and advocacy.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established lasting relationships with customers by consistently exceeding expectations and displaying genuine empathy for their challenges.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Human Resources Associate Manager
ULTA Beauty-Distribution Center
Greenwood, IN
08.2021 - 09.2022
- Facilitated year-end reviews and team strength presentations with human resources partners.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Assisted with writing job postings and job descriptions for boards.
- Improved workplace culture by promoting diversity and inclusion initiatives, leading to higher employee satisfaction rates.
Human Resources Generalist
ULTA Beauty Distribution Center
Greenwood, IN
01.2015 - 09.2021
- Support HR Manager in planning and administering all human resources activities in large, start-up distribution center
- Provide frontline HR support to DC employees and responsible for the entire recruitment life cycle of filling open positions
- Provide guidance, coaching and support to management staff regarding employee relations issues, performance management, policies and procedures and other area of the HR functions as needed
- Conduct new hire orientation and process new hire paperwork
- Provide guidance with regard to benefit enrollment, conduct benefit orientation as well as present changes to the benefit plans during Open Enrollment
- Partner with Loss Prevention/Safety Manager regarding Workers Compensation claims
- Process leave request, return from leaves, and internal transfers.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Improved operational processes resulting in productivity increase in HR department.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Developed and implemented onboarding and orientation programs for new employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Fielded employee inquiries related to insurance, 401K, vacation, sick leave and employee assistance.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Administered employee benefits programs and assisted with open enrollment.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Created and delivered HR training sessions to staff, managers and executives.
- Assisted in succession planning efforts by identifying high-potential employees eligible for leadership development opportunities.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Senior Human Resources Specialist
AAR Aircraft Services
10.2006 - 12.2014
- Benefits Administrator
- Administer and maintain company benefits program for 900+ employees
- Coordinate, administer and facilitate new hire Benefits Orientation
- Ensure timely processing of new hire enrollments, life event changes and terminations
- Compile and maintain benefit records and documents as well as advise employees on eligibility, coverage, and other benefit matters
- Administer and maintain FMLA/Short Term Disability & Long Term Disability claims
- Compile, analyze and prepare monthly activity reports for management review
- Provide on-going consultation to employees to answer questions, address and resolve any benefit-related issues, and communicate any policy updates or changes
- Serve as company liaison to healthcare professionals, insurance carriers and covered members
- Other duties as assigned.
Workers Compensation Administrator
AAR Aircraft Services
- Coordinate the administration of the workers’ compensation program which includes report generation, claims monitoring and administration
- Coordinate the Return to Work Program for employees out on W/C Leave of Absence
- Maintain injury spreadsheet for reporting data to OSHA
- Consult with outside vendors regarding W/C claims.
Contractor Coordinator
AAR Aircraft Services
- Responsible for recruiting contract employees through various agencies
- View resumes and receive approval/denials from Operations regarding potential contract employees
- Coordinate contractor compliance paperwork and administer the contract employee onboarding process
- Create employee records in database and process background checks
- Process contractor terminations
- Conduct New Contractor Orientation.
Event Coordinator
- Coordinate company outings such as annual company picnics, Veterans Day events and annual holiday events.
Human Resources Assistant
Remedy Staffing-AAR Aircraft Services
02.2006 - 10.2006
- Processed employment applications and background checks
- Maintained the DOT background process to ensure compliance
- Assisted with new hire orientation
- Coordinated interview schedules as well as assisted with the interview process
- Maintaining I-9, personnel and benefit files to ensure compliance
- Created new employee/contractor records in the Staar database.
Education
SHRM-CP Certification
Ivy Tech Community College of Indiana
Indianapolis, IN05.2024
Wickstrom and Associates
Associate of Science - Business Administration And Management
Indiana Wesleyan University
12.1996
Skills
- Team Training
- Policy Interpretation
- Coaching and Mentoring
- Return-to-Work Programs
- Relationship Building
- Policy investigations
- Team Leadership, Team Collaboration,Team Management
- Benefits review
- Investigation techniques
- Teamwork and Collaboration
- Dependable and Responsible
- Remote Office Availability
References
REFERENCES AVAILABLE UPON REQUEST
Languages
Spanish
Professional Working
Timeline
People Success Manager
ULTA Beauty-Distribution Center
09.2022 - 03.2024
Human Resources Associate Manager
ULTA Beauty-Distribution Center
08.2021 - 09.2022
Human Resources Generalist
ULTA Beauty Distribution Center
01.2015 - 09.2021
Senior Human Resources Specialist
AAR Aircraft Services
10.2006 - 12.2014
Human Resources Assistant
Remedy Staffing-AAR Aircraft Services
02.2006 - 10.2006
Wickstrom and Associates
Workers Compensation Administrator
AAR Aircraft Services
Contractor Coordinator
AAR Aircraft Services
Event Coordinator
SHRM-CP Certification
Ivy Tech Community College of Indiana
Associate of Science - Business Administration And Management
Indiana Wesleyan University