Carmen Pelivani
Washington
Summary
A hospitality professional with proven track record in managing and coordinating housekeeping operations. Known for achieving high standards of cleanliness and organization. Reliable team player with focus on collaboration and adaptability. Skilled in time management and problem-solving.
Overview
8
8
years of professional experience
Work History
Housekeeping Coordinator
Conrad Hotel
Washington, DC
05.2026 - Current
- Coordinated daily housekeeping operations to ensure high standards of cleanliness and guest satisfaction.
- Conducted regular inspections to maintain compliance with health and safety regulations.
- Implemented inventory management systems to optimize supply usage and reduce waste.
- Enhanced guest satisfaction by ensuring the timely completion of housekeeping tasks and maintaining high-quality standards.
- Collaborated with cross-functional teams to streamline communication and improve workflow processes.
- Supervised daily operations of housekeeping team, ensuring high standards of cleanliness and guest satisfaction.
Housekeeping Manager
Salamander Washington DC
Washington, DC
08.2025 - 05.2026
- Assigned housekeeping staff to shifts and room blocks based on abilities and daily requirements to ensure optimal coverage.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Coordinated with departments to address guest needs promptly, enhancing overall guest experience.
- Investigated guest complaints and resolved issues to improve customer satisfaction and build trust.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Senior Administrative Assistant
The Mayflower Hotel
Washington, DC
10.2024 - 07.2025
- Streamlined daily administrative functions for the purchasing team by managing calendars, scheduling meetings, and assigning tasks to associates based on shifting departmental priorities.
- Delegated tasks to purchasing clerks to maintain workflow efficiency and meet deadlines.
- Streamlined administrative functions for purchasing team by managing calendars, scheduling meetings, and assigning tasks based on departmental priorities.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Administered payroll functions, tracking attendance, verifying timekeeping, and submitting weekly payroll data with overtime adjustments and special payment requests.
Administrative Assistant
The Mayflower Hotel
Washington, DC
01.2022 - 10.2024
- Maintained and updated operational spreadsheets and forms, coordinating household cleaning service operations for seamless scheduling and service delivery.
- Managed payroll processes, ensuring accurate timekeeping, timely payments for new personnel, and meticulous submission of weekly payroll data.
- Conducted weekly inventory reviews of housekeeping supplies and placed orders to maintain adequate stock levels..
- Managed department finances by monitoring budgets, maintaining checkbook, processing invoices, and obtaining financial documentation from vendors to ensure accurate financial tracking..
- Conducted weekly inventory reviews of housekeeping supplies and placed orders as needed to maintain adequate stock levels and support uninterrupted operations..
Housekeeping Coordinator
The Ritz, Carlton
Pentagon City, Virginia
12.2019 - 04.2020
- Coordinated daily housekeeping and public area operations to ensure efficient service delivery.
- Created, maintained, and entered information into system for daily use.
- Established work procedures or schedules and keep track of the daily work of staff.
- Established work procedures or schedules and kept track of the daily work of staff.
- Performed payroll functions, such as maintaining timekeeping information for processing and submitting.
Assistant Housekeeping Manager
The Mayflower Hotel
Washington, DC
08.2018 - 12.2019
- Managed day-to-day operations, overseeing opening/closing shifts and preparing for next day's activities.
- Managed scheduling for housekeeping staff, ensuring adequate coverage during peak periods while maintaining labor cost controls.
- Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
- Scheduled housekeeping staff to ensure adequate coverage during peak periods while controlling labor costs.
- Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests' experiences.
- Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests experiences.
- Provided ongoing training and support to housekeeping staff, improving team productivity and service quality.
Education
Pasadena City College
CaliforniaSkills
- Housekeeping Software
- Inventory Management
- Facility Management
- Payroll administration
- Scheduling
- Operational Efficiency
- Department coordination
- Inter-department collaboration
- Team leadership
- Customer service
- Problem-solving abilities
- Inventory management
Timeline
Housekeeping Coordinator
Conrad Hotel
05.2026 - Current
Housekeeping Manager
Salamander Washington DC
08.2025 - 05.2026
Senior Administrative Assistant
The Mayflower Hotel
10.2024 - 07.2025
Administrative Assistant
The Mayflower Hotel
01.2022 - 10.2024
Housekeeping Coordinator
The Ritz, Carlton
12.2019 - 04.2020
Assistant Housekeeping Manager
The Mayflower Hotel
08.2018 - 12.2019
Pasadena City College