Carmen Ramos
Penns Grove,NJ
Summary
Dynamic barista with extensive experience at Dunkin' Donuts, recognized for enhancing customer satisfaction through exceptional beverage customization and efficient service. A team player with strong time management skills, I trained new hires and maintained high cleanliness standards, contributing to a welcoming atmosphere and operational excellence.
Overview
1
1
year of professional experience
Work History
Barista
Dunkin' Donuts
10.2024 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Barista
Dunkin' Donuts
06.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Starbucks
08.2023 - 09.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
High School Diploma -
Penns Grove High School
Penns Grove, NJ06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Active listener
- Team leadership
- Adaptive and creative
- Order taking
- Decision-making
- Cash register operation
- Safe food handling
- Espresso machine operation
- Beverage preparation
- Excellent memory
- Safe food handling practices
- Food preparation
- Menu memorization
- New hire training
- Drink customization
- Product upselling
- Multitasking and organization
- Team collaboration
- Workflow management
- Physical stamina
- Positive and professional
- Front counter maintenance
- Speedy and efficient
Timeline
Barista
Dunkin' Donuts
10.2024 - 01.2025
Barista
Dunkin' Donuts
06.2024 - 10.2024
Barista
Starbucks
08.2023 - 09.2024
High School Diploma -
Penns Grove High School
Similar Profiles
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Oumar DiakiteOumar Diakite
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Hisham Al OqaibiHisham Al Oqaibi
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Nicole MorenoNicole Moreno
Crew Member at Dunkin' DonutsCrew Member at Dunkin' Donuts
Russhon BelinRusshon Belin
Uber Driver at UberUber Driver at Uber