Carmen Rowry
Hollywood
Summary
Dynamic, Skilled and detail-oriented Certified Phlebotomy Technician/Medical Assistant, with extensive clinical laboratory experience. Also demonstrates Behavior Health Technician background. Proven ability to enhance patient care through effective specimen handling and strong documentation skills. Committed to maintaining HIPAA compliance while fostering professional boundaries, ensuring a safe and efficient healthcare environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavior Health Technician/Lab Coordinator
American Addiction Centes
03.2024 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
- Conducted client rounds to check on residents.
- Searched resident belongings prior to and during stays.
- Performed client intake procedures according to internal standards for new admissions.
Specimen Processing Technician/Phlebotomist
AMN Healthcare
10.2023 - 02.2024
- Mitigated potential errors by double-checking data entry, minimizing instances of incorrect test order submission or mislabeled specimens.
- Streamlined specimen tracking process, implementing a barcode system for efficient management of sample inventory.
- Enhanced laboratory productivity with timely accessioning of incoming specimens.
- Contributed to quality control initiatives by identifying and reporting any discrepancies or errors in specimen handling.
- Continuously improved knowledge of industry best practices by attending relevant trainings and workshops.
Certified Medical Assistant/Certified Phlebotomy Technician
Aya Healthcare
02.2023 - 10.2023
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Obtained client medical history, medication information, symptoms, and allergies.
Phlebotomy Technician (Travel Contractor)
Club Staffing
04.2022 - 01.2023
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Certified Phlebotomy Technician
BioReference Laboratories (Miami Heat)
03.2019 - 03.2020
- Contributed to team success by training new phlebotomists on proper techniques and best practices.
- Enhanced overall lab productivity by maintaining an exceptional punctuality record and demonstrating a strong work ethic as a Certified Phlebotomy Technician.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Managed complex travel arrangements with attention to detail, ensuring seamless itineraries for business travelers.
Certified Phlebotomy Technician
Mindlance (Quest Diagnostics)
08.2017 - 03.2019
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Improved overall lab operations through meticulous record-keeping of patient demographics, test requests, and specimen data.
Education
Florida Career Institiute
Hollywood, FL07-2016
High School Diploma -
Southeastern High School
Miramar, FL03-2009
Skills
- Professional boundaries
- Self-awareness
- Security procedures
- Documentation skills
- Medical terminology knowledge
- HIPAA compliance
- Patient scheduling
- Specimen handling
- Order of draw
- Patient care
- Clinical laboratory experience
- Workplace cleanliness
- Centrifugation techniques
- Specimen aliquoting
- Lab information systems
- Biohazard disposal
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Recognized for outstanding dedication to patient care.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Infection Control Certificate - Various accredited organizations.
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
Languages
English
Full Professional
Timeline
Behavior Health Technician/Lab Coordinator
American Addiction Centes
03.2024 - Current
Specimen Processing Technician/Phlebotomist
AMN Healthcare
10.2023 - 02.2024
Certified Medical Assistant/Certified Phlebotomy Technician
Aya Healthcare
02.2023 - 10.2023
Phlebotomy Technician (Travel Contractor)
Club Staffing
04.2022 - 01.2023
Certified Phlebotomy Technician
BioReference Laboratories (Miami Heat)
03.2019 - 03.2020
Certified Phlebotomy Technician
Mindlance (Quest Diagnostics)
08.2017 - 03.2019
Florida Career Institiute
High School Diploma -
Southeastern High School
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