Carmen Sexton
Wetumpka,AL
Summary
Highly motivated and results-oriented pharmacy technician with a desire to take on new challenges and contribute to team efficiency through time management and organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician II
Prime Therapeutics LLC
12.2023 - Current
- Manage intake of phone calls from providers, members, and health care plan representatives.
- Assist callers in submitting prior authorization requests.
- Achieve shorter turnaround times for issue resolution through prompt and accurate responses to caller questions
- Assists team members by answering questions they may have on procedures
Nationally Certified Pharmacy Technician
Adams Drugs
Wetumpka, AL
09.2012 - 12.2023
- Maintained high level of accuracy and efficiency in entering data into pharmacy computer systems.
- Processed third-party claims for reimbursement using knowledge of insurance plans.
- Provided customer service to patients by answering questions about medications and filling prescriptions.
- Organized medication orders by reading and interpreting physicians' instructions.
- Received written or electronic prescription requests from customers or health care professionals.
- Assisted pharmacist with preparation of high volume of prescriptions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Education
Bachelor of Science - Human Resources Management
Troy University
MontgomerySkills
- Effective written and verbal communication skills
- Detail oriented
- Excellent customer service
- Pharmaceutical calculations and terminology
- Prioritization and Multi-Tasking
- Effective Time Management
- Effective Problem Resolution
- Collaborative Team Member
- Self-Motivated
Certification
Certified Pharmacy Tech, November 2022
State Of Alabama Pharmacy Technician License, January 2024
Timeline
Clinical Pharmacy Technician II
Prime Therapeutics LLC
12.2023 - Current
Nationally Certified Pharmacy Technician
Adams Drugs
09.2012 - 12.2023
Bachelor of Science - Human Resources Management
Troy University
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