Samantha Prince
Certified Pharmacy Technician (CPhT)
Epping,NH
Summary
Diligent pharmacy technician with strong background in clinical pharmacy, equipped to support healthcare teams in delivering optimal patient care. Skilled in medication management, filling controlled substance prescriptions in compliance with Drug Enforcement Agency (DEA) regulations, and collaborating with pharmacists and healthcare providers. Known for reliability, adaptability, and results-driven approach. My expertise ensures compliance with healthcare regulations, enhancing operational excellence and patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician II
Option Care Home Infusion
Bedford, NH
08.2025 - Current
- Entered and processed patients prescriptions into internal system.
- Communicate information with patients and accurately document all communications in their medical records.
- Answered incoming phone calls and addressed questions from patients and medical offices.
- Gather and document pertinent information for pharmacist review as appropriate.
- Calculated dosages, filled prescriptions, and prepared prescription labels with accuracy.
- Maintain competence by participating in staff development programs and successfully complete annual competencies.
- Fax, email, or mail correspondence to appropriate patients and staff.
- Review patient lab results and medical history.
- Collect and enter outside labs and pertinent medical history as needed.
- Maintained accurate medication inventory and ensured proper storage of pharmaceuticals.
- Educated patients on medication usage, side effects, and adherence strategies.
Pharmacy Technician
Appledore Medical Group
Portsmouth, NH
05.2023 - 08.2025
- Processed prescriptions efficiently, ensuring accuracy in medication dispensing.
- Educated patients on medication usage and potential side effects, enhancing compliance and safety.
- Collect and enter outside labs and pertinent medical history as needed.
- Review patient lab results and medical history.
- Fax, email, or mail correspondence to appropriate patients and staff.
- Maintain competence by participating in staff development programs and successfully complete annual competencies.
- Provide training and resources for clinical staff who are new to team, as applicable.
- Managed patient records with precision, ensuring confidentiality and regulatory compliance.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients.
- Communicated with healthcare providers and insurance companies to resolve authorization issues.
- Monitored authorization statuses, following up on outstanding requests to expedite approvals.
Pharmacy Technician
CVS Pharmacy
Seabrook, NH
01.2021 - 05.2023
- Assisted pharmacists in inventory management, maintaining optimal stock levels and organization.
- Collaborated with healthcare team to streamline communication regarding patient care needs.
- Provide training and resources for clinical staff who are new to team, as applicable.
- Fax, email, or mail correspondence to appropriate patients and staff.
- Maintain competence by participating in staff development programs and successfully complete annual competencies.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Collected co-payments or full payments from customers.
Lead After-School Teacher
Epping Parks & Recreation Department
Epping, NH
07.2017 - 12.2020
- Led daily activities, ensuring safety and engagement for all children.
- Monitored behaviors, addressing conflicts with effective resolution strategies.
- Conducted safety drills and ensured compliance with health regulations at all facilities.
- Collaborated with parents to communicate progress and address concerns promptly.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Established positive relationships with parents, children, and other staff members.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Assistant Team Leader /Barista Shift Supervisor
Aroma Joes
Exeter, NH
03.2017 - 12.2020
- Assisted in training new team members on operational procedures and customer service standards.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Developed and implemented strategies to enhance team productivity during peak hours.
- Monitored performance metrics to ensure adherence to company policies and service excellence.
- Conducted new-hire trainings approximately 3 times per yer.
- Covered shift shortages to keep production schedule on time.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Generated friendly atmosphere by encouraging employees to greet and speak with customers.
Education
Clinical Psychology
University of Massachusetts, Boston
Boston, Massachusetts, MAHigh School Diploma -
Epping High School
Epping, NH06-2018
Great Bay Community College
Portsmouth, NHSkills
- Medication reconciliation
- Medication dispensing
- Drug classification
- Pharmacy law
- Problem-solving skills
- Prescription filling
- FDA and HIPAA compliance
Certification
- PTCB CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Clinical Pharmacy Technician II
Option Care Home Infusion
08.2025 - Current
Pharmacy Technician
Appledore Medical Group
05.2023 - 08.2025
Pharmacy Technician
CVS Pharmacy
01.2021 - 05.2023
Lead After-School Teacher
Epping Parks & Recreation Department
07.2017 - 12.2020
Assistant Team Leader /Barista Shift Supervisor
Aroma Joes
03.2017 - 12.2020
Clinical Psychology
University of Massachusetts, Boston
High School Diploma -
Epping High School
Great Bay Community College