Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Family Dollar
Hardinsburg, KY
01.2022 - Current
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Created employee schedules to align coverage with forecasted demands.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Reviewed sales and gross profit report to assess company efficiency.
Manager
MRCO Taco Bell
Hardinsburg, KY
03.2019 - 01.2022
Trained employees on additional job positions to maintain coverage of roles
Assigned tasks to associates to fit skill levels and maximize team performance
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Cashier
Save A Lot
Hardinsburg, KY
01.2018 - 08.2018
Operated cash register, collected payments and provided accurate change
Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Helped customers find specific products, answered questions and offered product advice
Scanned customer purchases and supported transactions to streamline sales process.