Carmen Stephens
Sarasota,FL
Summary
Dedicated Quality Inspector with expertise in training and mentorship. Known for effective inspection protocols and maintaining compliance, resulting in reduced defects and improved team performance.
Seasoned Fire Apparatus builder offering 20 plus years of hands on work experience in areas like fabrication, graphics application, graphics instillation, assembly, paint prep and QA Tech.
Overview
21
21
years of professional experience
Work History
Quality Inspector IV
Pierce Manufacturing
04.2024 - Current
- Conduct thorough inspections of finished Fire and Rescue apparatuses to ensure compliance with Pierce Manufacturing's quality standards.
- Utilize precision measuring tools to assess product dimensions and tolerances effectively.
- Test various electrical components for functionality during the inspection of customer content.
- Inspect painted surfaces for defects and imperfections.
- Collaborate with production teams to resolve quality issues and implement corrective actions.
- Document inspection results accurately, maintaining detailed records for regulatory compliance.
- Train most of the new employees hired as QA Technicians on correct procedures and practices using Pieces standards to promote fewer defects.
Graphics Technician
Pierce Manufacturing
04.2012 - 04.2024
- Operated graphic design software to create visual materials for customer's Designs for production and Customer ship outs.
- Operated and maintenance many types of equipment ie: printers, Plotters, Laser etching machines, laminators and graphic cutting machines.
- Printed graphics on all types of materials such as Vinyl banners, canvas pictures, Sign Gold, Reflective vinyl and other specialty materials.
- Collaborated with cross-functional teams to ensure design alignment with project goals.
- Conducted quality control checks on final graphics to maintain brand standards.
- Developed and maintained graphic design templates for efficiency in production workflows.
- I was responsible for keeping inventory and ordering material and red tagging damaged or out of date material using JDE 2.0 and truck builder.
- Also trained many new and seasoned employees on working with the machines, installing basic graphics and more challenging graphic applications.
QA Inspector A
Medtech Ambulance (Pierce Manufacturing)
05.2011 - 08.2012
- Conducted comprehensive inspections on ambulance components to ensure compliance with safety and quality standards.
- Developed and implemented inspection protocols to enhance efficiency and accuracy of quality assessments.
- Trained junior inspectors on best practices for quality assurance processes and equipment usage.
- Collaborated with production teams to identify defects and implement corrective actions in real-time.
Graphics Application Tech A
Pierce Manufacturing
03.2009 - 05.2011
- Applied Custom Graphics while keeping up with production efficiency.
- Diagnosed and resolved technical issues using various graphic materials to minimize rework and reduce scrap.
- Collaborated with cross-functional teams to implement system upgrades and improvements.
- Trained junior technicians on application functionalities and troubleshooting techniques.
- Understanding basic electrical concepts I was required to uninstalled and reconnected electrical components when needed to install graphics behind them.
Product Assembler B
Medtech Ambulance (Pierce Manufacturing)
06.2005 - 01.2010
- Assembled complex medical equipment components with precision and attention to detail.
- Machined and assembled Ambulance cabinet doors and windows using various power tools such as metal cutting chop saws, power drills and screw guns.
- Cut and trimmed plexiglass for window applications.
- Installed seats and seat belts using various hand tools. Tightened to specific torque requirements.
- Trained new hires on assembly techniques and safety protocols to enhance team performance.
- Converted 2 door cabs into 4 door cabs using rivets, hardware, 2 part epoxy glue and body filler.
- Paint prep applying calking on bodies and cabs before being painted.
Education
High School Diploma -
Eugenio María De Hostos
Mayagüez, PR05-1992
Skills
- Product inspection
- Visual inspection
- Excellent mathematical skills
- Dimensional inspection
- Equipment operation
- Keen eye for detail
- Measuring skills
- Defect identification
- Blueprint interpretation
- Corrective actions
- FLUENT IN Spanish
- Tool use
- Strong mechanical aptitude
- Documentation
- Training and mentorship
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Quality Inspector IV
Pierce Manufacturing
04.2024 - Current
Graphics Technician
Pierce Manufacturing
04.2012 - 04.2024
QA Inspector A
Medtech Ambulance (Pierce Manufacturing)
05.2011 - 08.2012
Graphics Application Tech A
Pierce Manufacturing
03.2009 - 05.2011
Product Assembler B
Medtech Ambulance (Pierce Manufacturing)
06.2005 - 01.2010
High School Diploma -
Eugenio María De Hostos