CARMEN THOMAS
NEWBURGH,NY
Summary
Experienced Senior Case Manager with expertise in client documentation, service plan development, intake screening, and client advocacy. Skilled in problem solving, community resources, and cross-cultural sensitivity to deliver client-centered support.
Overview
1
1
Language
16
16
years of professional experience
Work History
Senior Case Manager – Senior Independence Program
JEWISH FAMILY SERVICES OF ORANGE COUNTY
Middletown, New York
04.2015 - Current
- Conduct comprehensive assessments to identify and leverage client strengths while addressing challenges.
- Develop individualized service plans aligned with client goals and preferences.
- Coordinate appointments and resources to efficiently fulfill client needs.
- Keep client records accurate, current, and compliant with agency standards.
Recruitment Associate
NexxLinx Inc.
Newburgh, New York
01.2011 - 01.2016
- Collaborated with hiring managers to clarify job requirements and develop precise candidate profiles.
- Sourced candidates for NexxLinx Inc. open roles using job boards and referrals.
- Screened resumes and matched applicants to hiring manager requirements.
- Scheduled interviews and coordinated calendars with candidates and recruiters.
- Screened candidates for NexxLinx Inc. recruitment pipelines to ensure alignment with job specifications.
Education
Master of Science - Public Administration
South University
Savannah, GA10-2012
MBA - Business Administration
South University
Savannah, GA05-2010
Bachelor of Science - Business Admistration/Communications
Marist College
Poughkeepsie, NY06-2000
Skills
- Intake assessment
- Service planning
- Client documentation management
- Resource coordination
- Client support
- Geriatric support
- Community resource coordination
- Problem resolution
- Cultural competency
Languages
Spanish
Professional
Timeline
Senior Case Manager – Senior Independence Program
JEWISH FAMILY SERVICES OF ORANGE COUNTY
04.2015 - Current
Recruitment Associate
NexxLinx Inc.
01.2011 - 01.2016
Master of Science - Public Administration
South University
MBA - Business Administration
South University
Bachelor of Science - Business Admistration/Communications
Marist College