Melissa Godfriaux
Athens,GA
Summary
Experienced Case Manager specializing in individualized counseling and client advocacy. Develops comprehensive treatment plans and facilitates positive behavior change through effective crisis intervention and interdisciplinary collaboration. Enhances client outcomes and community resource access while managing high caseloads in high-pressure environments. Focused on fostering supportive recovery environments and recommending optimal resources for patient needs.
Overview
3
3
years of professional experience
Work History
Case Manager/Aftercare Coordinator
Promises Of Atlanta
Dacula, Georgia
10.2025 - Current
- Supported client case files at Promises of Atlanta while handling confidential treatment records.
- Assisted with intake assessments, referrals, and service plans for behavioral health clients.
- Interviewed clients to collect histories, needs, and recovery support goals.
- Monitored treatment progress and documented updates for multidisciplinary care teams to enhance client support.
- Coordinated discharge planning and aftercare to ensure seamless transitions and ongoing client support.
- Communicated with families, providers, and staff to support client care.
- Connected clients with essential housing, medical, and community recovery resources to promote stability and recovery.
- Followed ethical standards to safeguard client confidentiality.
Case Manager
Serenity Grove
10.2023 - 09.2025
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Guided clients in navigating housing, legal services, and public benefits to secure essential resources.
- Monitored client progress and tracked services, facilitating timely crisis interventions.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Partnered with local organizations to expand access to social and community services.
- Promoted social and community service programs, enhancing awareness and securing funding.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Monitored program performance and outcomes for successful delivery of services.
- Assessed community needs and identified resources for social and community service programs.
- Researched best practices and developed strategies to improve program outcomes.
- Developed and implemented training programs for staff.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Provided leadership, guidance and support to staff members.
- Collaborated with community members to develop and implement service initiatives.
Certified Addiction Counselor in Training
Serenity Grove
10.2023 - 09.2025
- Collaborated with physicians to determine effective combinations of therapy and medical treatments for patients in recovery.
- Cultivated relationships with referring agencies to enhance communication regarding intakes and support facility growth.
- Assessed and treated patients with Type addictions, coordinating referrals for comorbid conditions to ensure holistic care.
- Offered professional, respectful therapy to addicted individuals in Type treatment facility.
- Led individual and group counseling sessions to meet a variety of therapeutic needs for recovering individuals.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Developed individual treatment goals based on history and diagnosis.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Facilitated group and individual therapy in outpatient setting.
- Delivered comprehensive case management services, developing treatment plans and linking clients and families with essential resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Completed documentation for therapy coverage by insurance companies to ensure timely processing.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Collaborated effectively within a team to support common goals and objectives, providing support and guidance.
Education
Bachelor of Science - Addiction Counseling
Liberty University
Lynchburg, VA12-2028
Associate of Arts - Master of Cosmetology
Paul Mitchell The School
Atlanta GA05-1996
Skills
- Case management
- Patient management
- Utilization review
- Intake assessment
- Patient needs assessment
- Direct patient care
- Treatment planning
- Intervention plans
- Addiction recovery
- Individualized counseling
- Client assessment
- Client education
- Crisis management
- Resource development
- Program development
- Staff management
- Staff training
- Interdisciplinary collaboration
- Documentation management
- Documentation expertise
- Case documentation
- Clear communication
- Professional communication
- Time management
- Organization and multitasking
- Evaluation understanding
- Community resources
- Team collaboration
- Relationship building
- Active listening
- Problem-solving
- Emotional awareness
- Positive attitude
- Team collaboration
- Addiction recovery
- Treatment design
- Intake assessment
- Client documentation
Timeline
Case Manager/Aftercare Coordinator
Promises Of Atlanta
10.2025 - Current
Case Manager
Serenity Grove
10.2023 - 09.2025
Certified Addiction Counselor in Training
Serenity Grove
10.2023 - 09.2025
Bachelor of Science - Addiction Counseling
Liberty University
Associate of Arts - Master of Cosmetology
Paul Mitchell The School