Carmen Vasquez
El Paso,TX
Summary
Experienced with payroll processing, tax compliance, and employee compensation. Utilizes payroll software to streamline operations and ensure accuracy. Track record of maintaining compliance with regulatory guidelines and enhancing team productivity.
Overview
20
20
years of professional experience
Work History
Transaction Coordinator
SimplyTC
Remote
11.2025 - Current
- Coordinated transaction processes to ensure seamless real estate closings and compliance with regulations.
- Managed scheduling and communication between clients, agents, and title companies for optimal workflow.
- Streamlined documentation preparation using industry-standard tools to enhance efficiency and accuracy.
- Conducted quality checks on transaction files to maintain high standards of accuracy and completeness.
- Developed training materials and resources to support ongoing staff development in transaction coordination skills.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
Account Executive- Hybrid
Conterra Networks
01.2024 - 12.2024
- Responsible for building and maintaining B2B client relationships
- Developing & moving simultaneously a large number of transactions through the sales pipeline
- Servicing as primary contact with customers & directing workflow
- Communicated with sales engineers & business development team to create & deliver the right strategy solution
- Collaborated with cross-functional teams to deliver tailored solutions for clients.
- Conducted market analysis to identify trends and enhance sales strategies.
- Presented product demonstrations and training sessions to educate clients on features.
- Negotiated contracts and pricing agreements to maximize profitability.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Remote
Texas Real Estate Agent
05.2015 - 12.2023
- Assist clients in buying, selling, and renting properties
- Conduct market research to determine property value
- Create listings for residential & commercial real estate properties
- Market properties through online and offline channels
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Contract Administrator - Remote
CDK
10.2011 - 05.2015
- Provide clerical and administrative support
- Schedule and conduct meetings
- Process contracts and all related documents using various software applications
- Review and participate in testing procedures and recommend ideas to improve tooling/process
- Participate in different projects throughout the fiscal year
Payroll Specialist - Hybrid
ADP
El Paso, TX
07.2008 - 10.2011
- Provide service and support for clients in payroll, accounting, tax filling, money-movement and wage garnishments
- Adhere to policies and procedures to ensure client retention and minimize financial risk.
- Identify critical client issues, plan for resolution and escalate to designated management teams.
- Maintain high quality scores.
- Monitor case load to ensure service levels agreement commitments are met.
- Comply with all call strategies- Stellar Service.
- Assist manager and peers with cases as needed.
- Processed payroll for diverse employee groups using advanced payroll software.
- Ensured compliance with federal, state, and local regulations for payroll practices.
- Reviewed and reconciled payroll discrepancies to maintain accurate records.
- Collaborated with HR to streamline onboarding processes related to payroll entry.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
Account Executive
HSBC Credit Center
05.2006 - 03.2008
- Implemented a financial daily audit report to ensure accuracy.
- Assisted manager with new hire training of company policy and product knowledge.
- Occasionally responsible for designing product sales presentations and conducting morning meetings.
- Constantly traveled out of town to attend meetings and workshops.
- Opened new accounts and up-sold existing accounts which met monthly sales quota.
- Helped maintain customer retention to meet monthly forecasts.
- Performed credit checks and provided credit education.
- Sold optional services to new and existing accounts.
- Met sales quotas monthly.
- Developed client relationships through effective communication and tailored financial solutions.
- Managed end-to-end sales processes, ensuring compliance with regulatory requirements and internal policies.
Education
TX License - Real Estate
Real Estate Academy
El Paso, TX08-2015
Data Analytics - Data Analytics
Coursera
Remote12-2026
Skills
- Data Entry and Processing
- CRM Software
- Digital Literacy
- Online Communication Tools
- Foreign Language Proficiency
- Communication & time management skills
- Self-motivation, adaptability
- Problem solving, critical thinker
- Resilient & emotional intelligence
- Payroll processing
- Time sheet review
- Payroll administration experience
- ADP
LANGUAGES
Fluent English & Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transaction Coordinator
SimplyTC
11.2025 - Current
Account Executive- Hybrid
Conterra Networks
01.2024 - 12.2024
Remote
Texas Real Estate Agent
05.2015 - 12.2023
Contract Administrator - Remote
CDK
10.2011 - 05.2015
Payroll Specialist - Hybrid
ADP
07.2008 - 10.2011
Account Executive
HSBC Credit Center
05.2006 - 03.2008
TX License - Real Estate
Real Estate Academy
Data Analytics - Data Analytics
Coursera