Carmen Vilchis Balbuena
Richardson,Texas
Summary
Dynamic team player with extensive experience in retail and food service. Proficient in training new associates and executing promotional events while maintaining high levels of customer satisfaction. Demonstrated expertise in customer service and sales transactions, with a strong focus on detail and effective problem resolution.
Overview
2
2
years of professional experience
Work History
Cuidado con el perro associate
Cuidado con el perro
Toluca , México
05.2022 - 03.2023
- Processed sales transactions using point-of-sale systems.
- Organized merchandise displays to enhance product visibility.
- Maintained store cleanliness and organized inventory areas.
- Collaborated with team members to ensure excellent customer service.
- Supported promotional events to engage with the community effectively.
- Trained new associates on store operations, policies, and procedures.
General Associate
KFC
Toluca , México
01.2021 - 12.2021
- Handled customer orders accurately and efficiently at the counter.
- Performed customer service duties such as answering inquiries, providing information and resolving complaints.
- Operated cash registers and handled financial transactions with customers.
- Prepared food items following standardized recipes and safety guidelines.
- Assisted in maintaining cleanliness of kitchen and dining areas.
- Followed health regulations to ensure food safety and hygiene standards were met.
Education
Bachelor of Science - Gerontology
UNSA
Toluca 07-2022
Skills
- Sales transactions
- Cash handling
- Customer service
- Food safety compliance
- Retail merchandising
- Merchandise organization
- Multitasking abilities
- Attention to detail
- Problem resolution
- Team collaboration
Languages
Spanish
Professional
English
Professional
Timeline
Cuidado con el perro associate
Cuidado con el perro
05.2022 - 03.2023
General Associate
KFC
01.2021 - 12.2021
Bachelor of Science - Gerontology
UNSA