Saverio Yazzie
Shiprock
Summary
Resourceful sales professional offering many years of successful sales expertise. Enthusiastically pursuing a role in which to apply extensive leadership knowledge and sales skills within a dedicated team.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Lead Retail Sales Associate
Dollar General
Waterflow
02.2021 - 02.2026
- Led team in providing excellent customer service and support.
- Managed inventory levels and organized stock displays effectively.
- Trained new associates on company policies and sales techniques.
- Cashier
- Handled cash register operations and balanced transactions accurately.
- Resolved customer complaints swiftly to maintain satisfaction levels.
- Assisted customers with product selection, pricing and availability inquiries.
- Trained and supervised sales associates on customer service standards and operational procedures.
- Ensured compliance with all company policies and procedures.
- Implemented effective loss prevention measures to minimize shrinkage.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints in a professional manner.
- Conducted regular store audits to ensure compliance with safety standards.
- Processing transactions
- Sales expertise
- Money Handling
- Interacting with customers
- Operate POS system
- Driving sales to meet or exceed team goals, upselling products/memberships, and resolving complex customer issues.
- Driving sales to meet or exceed team goals, upselling products/memberships, and resolving complex customer issues.
- Ability to stand for long periods and lift, pull, push merchandise.
- Handling cash, preparing bank deposits, performing inventory counts and processing orders.
Freezer/Cooler/Deli Sales Associate
Sam's Club
Farmington
01.2019 - 05.2020
- Assisted customers in selecting deli products and providing product information.
- Operated slicing equipment and ensured proper food safety practices.
- Prepared and displayed deli items while maintaining cleanliness and organization.
- Collaborated with team members to manage inventory levels effectively.
- Addressed customer inquiries and resolved issues in a timely manner.
- Maintained accurate records of sales and product rotation for freshness.
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of work area throughout shift.
- Rotated stock on shelves to ensure freshness of product.
- Adhered to all safety procedures related to food preparation and handling.
- Stocked shelves with deli meats, cheeses, salads, and other products.
- Processed payments quickly and accurately at the register.
- Monitored expiration dates on products to ensure freshness.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Scrubbed and polished counters to remove debris and food.
Education
Career Prep High School
Shiprock, NMSkills
- Customer service
- Sales techniques
- Inventory management
- Point of sale (POS) operations
- Cashier
- Product knowledge
- Cash handling
- Team leadership
- Problem solving
- Time management
- Customer relationship building
- Policy enforcement
- Merchandise display
- Point of sale systems
- Customer needs assessment
- Inventory and stocking
- Adaptability and flexibility
- Organizational skills
- Cross-selling
- Positive customer engagement
- Detail-oriented
- Stock replenishment
- Active listening
- Return and Exchange Handling
- Cash register operation
- Basic mathematics
- Team building
- Checkout processing
- E-commerce understanding
- Task prioritization
- Merchandise products
- Product runs
- Damaged goods returns
- Sales floor organization
- Brand promotion
- Excellent written and verbal communication
- Bargaining Strategies
- Retail Industry Trends
- Product merchandising
- Sales strategy development
- POS operation
- Attention to detail
- Sales transactions
- Merchandise exchange
- Product restocking
- Upselling techniques
- Gift card handling
- Ordering and stocking
- Multitasking and organization
- Currency counting
- Credit and cash transactions
- Identification checks
- Refunds and exchanges
- Transaction handling
- Drawer balancing
- Receipt handling
- Returns processing
- Cleaning and sanitizing
- Cash register systems
Languages
English
Professional
Timeline
Lead Retail Sales Associate
Dollar General
02.2021 - 02.2026
Freezer/Cooler/Deli Sales Associate
Sam's Club
01.2019 - 05.2020
Career Prep High School