Carmen Winans
Procurement Pros
Oklahoma City,Oklahoma
Work Preference
Desired Job Title
ServerBartenderAssistant Manager
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-Site
Location:
Oklahoma City, Oklahoma, US
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Work History
Sales Assistant
6 Years 7 Months- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability and pricing.
- Referred customers to various services by evaluating needs and providing recommendations.
- Completed orders and organized product deliveries to meet customer timetables.
- Input credit and debit card payments in POS system to complete purchases.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Managed portfolio of Number accounts and $Amount in sales.
- Managed $Amount book of business with Type customers.
Server
9 Months- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Increased sales significantly by upselling higher-end products to customers.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Serverl
2 Years 10 Months- Delivered attentive table service, taking accurate orders and ensuring guest satisfaction throughout dining experience.
- Recommended menu items and daily specials, supporting suggestive selling and positive guest selections.
- Communicated order details clearly to kitchen staff, reducing errors and improving meal timing.
- Maintained clean, organized dining areas, resetting tables and completing side work efficiently.
Car Hop
8 Months- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Operated manual and electric appliances to peel, slice and trim food.
- Completed company training program in record time.
- Balanced orders on trays weighing over Number lbs and delivered them to cars.
- Assisted customers in choosing menu items by providing food complementing information.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Answered guest questions and promoted special products.
- Memorized orders and maintained Number% accuracy in high-traffic times.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Brewed coffee and tea and changed out drink station syrups.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Accurately operated cash register to process customer payments.
Server
1 Month- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Increased sales significantly by upselling higher-end products to customers.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
39
Years of experience
Enthusiastic Serve eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer Service and stocking and training in Suggestive sales. Motivated to learn, grow and excel in Industry.
Education
Ged - General Studies
Skills
Stocking and Replenishing
Point of Sale Knowledge
Product and Service Sales
Sales
Sales Goals
Cash Handling
Cleaning
Opening and Closing Procedures
Visual Merchandising
Product Knowledge
Point of sale operation
Store opening and closing
Cash register operation
Till counting
Sales expertise
Guest seating arrangements
Active Listening
Organization and Time Management
Planning and Coordination
Teamwork and Collaboration
Collaboration
Maintenance and Repair
Problem-Solving
Customer Service
Timeline
Server
Dennys Restaurant
09.2025 - 06.2026Read More
Serverl
Cracker Barrell
04.2021 - 02.2024Read More
Sales Assistant
Procurement Pros
03.2020 - CurrentRead More
Car Hop
Sonic Drive-in
03.2019 - 11.2019Read More
Server
IHOP
02.2019 - 03.2019Read More
Guthrie High School
Ged from General Studies
Read More