Carmen Elia Ramirez
Lufkin
Summary
Experienced transportation professional, safety trainer, and team leader with extensive knowledge in student transportation, DOT compliance, driver safety training, student management, and assisting in accident investigations. Proven track record of managing onboard surveillance data, extracting SD card footage, and delivering detailed evidentiary findings to district management. Currently expanding technical expertise through specialized Student management certification and advanced training in Safety Vision Surveillance systems to optimize fleet safety and incident reporting. Strong background in leadership, emergency response procedures, customer service, transportation operations, and maintaining safe environments for students, staff, and the public. Skilled in driver training, dispatch support, parent communication, and transportation safety compliance.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Driver / Safety Trainer
Lufkin Independent School District
Lufkin, Texas
08.2023 - Current
- Safely operate school buses while following DOT regulations, district policies, and safety procedures.
- Conduct safety training and instructional courses for new and current drivers.
- Train new hires preparing for CDL licensing and safe bus operation procedures.
- Verify licenses, permits, physicals, and required documentation for DOT compliance.
- Perform daily vehicle inspections and identify potential safety concerns.
- Instruct drivers on air brake safety, backing procedures, turning, railroad crossings, and highway driving.
- Assist with student discipline investigations by extracting SD cards from bus camera systems to review incidents.
- Clip, archive, and report video findings involving student discipline and transportation incidents.
- Assist management with parent complaints and student behavior concerns.
- Contact parents and guardians regarding transportation issues, discipline concerns, highway information, and bus schedules.
- Assist dispatch by answering phones and providing stop, route, and bus information.
- Adjust, position, inspect, and maintain bus camera systems to ensure proper operation and visibility.
- Ensure all bus cameras are clean, operational, and recording properly.
- Conduct emergency evacuation and safety drills for drivers and students.
- Maintain professional communication with students, parents, staff, and transportation personnel.
Business Contact Manager
Orozco Deliveries Express Inc.
01.2015 - 10.2021
- Recruited, hired, trained, and supervised employees and delivery drivers.
- Managed daily operations and coordinated driver schedules during high-demand periods.
- Supervised a team of 18 drivers and helpers with zero accident reports.
- Conducted DOT pre-trip and post-trip inspections to ensure compliance and reduce delays.
- Managed delivery operations, route planning, and customer service issues.
- Maintained daily logs, fuel records, maintenance documentation, and trip reports.
- Resolved customer concerns professionally and efficiently.
- Used GroundCloud software to document driver logs, stop coordinates, and delivery routes.
- Assisted with budgeting and daily operational management.
Delivery Driver
CS Ramsey Inc.
11.2011 - 12.2014
- Operated 16–24-foot delivery trucks safely and efficiently.
- Completed 80–120 deliveries daily while maintaining tight schedules.
- Conducted daily pre-trip and post-trip vehicle inspections.
- Communicated with management regarding delays, route changes, and delivery updates.
- Maintained accurate delivery documentation and obtained customer signatures.
- Loaded and unloaded merchandise while preventing product damage.
- Maintained professional customer service during deliveries.
Safety Trainer / Driver
Lufkin Independent School District
Lufkin, Texas
07.2005 - 11.2012
- Operated school buses safely while following DOT regulations and district transportation policies.
- Conducted safety training and instructional courses for transportation staff.
- Trained new drivers preparing for CDL licensing.
- Verified driver compliance documentation including licenses, permits, and physicals.
- Conducted daily bus inspections and routine safety checks.
- Instructed drivers on bus operation, air brake safety, backing procedures, and emergency response procedures.
- Assisted with maintaining transportation safety standards and training materials.
- Earned Driver Trainer Certification.
Education
High School Diploma -
Corrigan-Camden High School
01-2001
Skills
- Student Behavior Management
- Video Incident Investigations (Safety Vision)
- Student Transportation Safety
- Bus Camera System Management
- Emergency Response Procedures
- Transportation Dispatch Support
- Driver Safety Training
- DOT Compliance
- Parent Communication
- Team Leadership
- Customer Service
- Route Management
- Bilingual: English & Spanish
- Safety Inspections
- Communication Skills
- Confidentiality
Certification
- CPR Certified
- CPI Nonviolent Crisis Intervention Certified
- SAMA Certified (Satori Alternatives to Managing Aggression)
- Student Management Specialized Training
- Wheelchair Q’Straint Securement Training
- Emergency Bus Evacuation Procedures Training
- Fire Extinguisher and Bus Fire Emergency Response Training
- Stop the Bleed Training
- Smoke Evacuation Bus Training
- Driver Trainer Certificate - Texas A&M
- Commercial Driver License (CDL) Class B
Timeline
Driver / Safety Trainer
Lufkin Independent School District
08.2023 - Current
Business Contact Manager
Orozco Deliveries Express Inc.
01.2015 - 10.2021
Delivery Driver
CS Ramsey Inc.
11.2011 - 12.2014
Safety Trainer / Driver
Lufkin Independent School District
07.2005 - 11.2012
High School Diploma -
Corrigan-Camden High School