Carmen I Baez Rios
Parma,OHIO
Summary
Hardworking skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with 10 years of industry experience. Demonstrated success in contributing to team objectives. Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements. Enthusiastic willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal
Overview
12
12
years of professional experience
1
1
Certificate
1
1
First Aid
1
1
BLOODBORNE PATHOGENS Certification Course
Work History
Case Manager
Murtis Taylor Multi Service System
cleveland , ohio
03.2023 - Current
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Evaluated treatment plans against individual goals and healthcare standards.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
Prepared Reports, Wrote Letters and Charts
JSS Accounting Services
San Juan , PR
02.2017 - Current
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained high personal grooming standards and uniform presentation.
- Online
Criminal Justice Whit a Concentration in National
NUC University College
Bayamon , Puerto Rico
11.2019 - 08.2022
- College training while studying.
- Collected and preserved physical evidence, photographs and laboratory submissions.
- Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
- Organized and executed undercover surveillance operations.
- Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
- Worked flexible hours across night, weekend and holiday shifts
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Registered Massage Therapist
Carmen I. Baez Rios
Parma , Ohio
08.2011 - Current
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
Inventory Specialist
Alpha Tek Automation
Brook Park , Ohio
09.2022 - 03.2023
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed physical inventory counts each month.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Microblading Artist
Carmen I. Baez Rios
Parma , Ohio
01.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered phone calls and emails to schedule client appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Increased drama of looks by completing lash lifts and tints for clients.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Followed strict safety standards to protect clients from injury or infection.
- Stayed current on latest and diverse types of last extensions and different application processes.
Lash Technician
Carmen I. Baez Rios
Parma , Ohio
01.2021 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Answered phone calls and emails to schedule client appointments.
- Created unique looks matching individual client preferences and budgets.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Educated clients on how to clean and maintain lash extensions.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Taught clients how best to care for lash extensions and prevent problems.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Consulted with clients to understand desired look and discuss available lash options.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Followed strict safety standards to protect clients from injury or infection.
Massage Therapist
Bella Silueta Cavitacion
Ponce , Puerto Rico
05.2014 - 09.2016
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Performed aroma therapies and specialized relaxation techniques.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Prepared oils and lotions for massages.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Provided clear, concise instructions to clients to prepare for massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Assessed clients to determine appropriate massage techniques to apply.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Administered Swedish, deep tissue and sports massage techniques.
- Developed customized massage programs to meet unique requirements.
- Maintained accurate and up-to-date client records.
- Established and implemented massage protocols and procedures.
- Researched new massage techniques and treatments.
- Educated clients on benefits of massage and recommended home care techniques.
- Performed sanitization tasks to keep massage environment clean and safe.
- Collaborated with other healthcare professionals to develop treatment plans.
- Analyzed postural assessments and range of motion.
- Advised clients on areas such as posture, at-home exercises and stretches.
Education
Bachelor's Degree in Criminal Justice - Concentration in Homeland Security
Nuc University College Online Division
Bayamon,PR08.2022
Associate in Physical Therapy - Professional Massage Therapy
Ponce Paramedical College
Ponce, PR08.2013
Skills
- Creative Solutions
- RFID Systems
- Inventory Coordination
- Corrective Actions
- Shipping and Receiving
- Sales Goals
- Time Management
- Order Management
- Prevention Strategies
- Telephone Management
- Data Integrity
- Legal Research
- Prevention Programs
- Spanish Speaking, Communications Strategies, Cultural Understanding, Reading Comprehension
Certification
- Licensed- Ohio Carry a Concealed Handgun-18-CUY-027619
Timeline
Case Manager
Murtis Taylor Multi Service System
03.2023 - Current
Inventory Specialist
Alpha Tek Automation
09.2022 - 03.2023
Microblading Artist
Carmen I. Baez Rios
01.2022 - Current
Lash Technician
Carmen I. Baez Rios
01.2021 - Current
Criminal Justice Whit a Concentration in National
NUC University College
11.2019 - 08.2022
Prepared Reports, Wrote Letters and Charts
JSS Accounting Services
02.2017 - Current
Massage Therapist
Bella Silueta Cavitacion
05.2014 - 09.2016
Registered Massage Therapist
Carmen I. Baez Rios
08.2011 - Current
Bachelor's Degree in Criminal Justice - Concentration in Homeland Security
Nuc University College Online Division
Associate in Physical Therapy - Professional Massage Therapy
Ponce Paramedical College
- Licensed- Ohio Carry a Concealed Handgun-18-CUY-027619
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